Director of Student Services

Blacksburg, VA - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

The Director of Student Services plays a pivotal role in the strategic planning implementation and coordination of initiatives that attract recruit and retain an academically talented Doctor of Veterinary Medicine (DVM) student population. This position collaborates extensively with internal and external stakeholdersincluding academic departments campus partners parents students counselors and school officialsto support university enrollment goals. Responsibilities include participation in student recruitment events data reporting on recruitment and educational outcomes and administration of bridge programs to facilitate student transitions.
Beyond recruitment the Director is responsible for delivering comprehensive non-academic support services to DVM students. The role supports compliance efforts student engagement and retention programming Wraparound Care coordination and manages initiatives such as student orientation conflict resolution training and the campus food pantry. The Director also ensures access to essential campus resources and acts as a liaison for alumni engagement while actively participating in committees and maintaining adherence to institutional policies and regulations.
Additionally the position collaborates on the development and instruction of non-medical professional competency curricula focusing on skills such as teamwork conflict management communication and financial planning. The Director models a welcoming and team-oriented environment and is recognized for providing leadership and support across a wide range of student service and professional development activities.

Required Qualifications

Advanced degree in higher education
Experience identifying recruiting and/or advocating for students
Experience developing conducting and evaluating onboarding processes
Experience working with senior management and/or faculty on issues of strategic importance
Effective communication/presentation skills and the ability to facilitate group meetings
Experience with student conflict resolution

Preferred Qualifications

Experience teaching in a medical/veterinary curriculum
Ability to counsel students on the financial aid process understand federal and state regulations and manage confidential information.
Experience working in a higher education environment in collaboration with essential university level-student supports including the office of university scholarships and financial Dean of Students Ombudsman and threat assessment

Pay Band

Faculty; Salary

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

Commensurate with experience

Hours per week

Review Date

1/15/2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicinecollege Graduate School and Honors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerous Extension officesand research institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation please contact Angie Webb at during regular business hours at least 10 business days prior to the event.

Required Experience:

Director

Job DescriptionThe Director of Student Services plays a pivotal role in the strategic planning implementation and coordination of initiatives that attract recruit and retain an academically talented Doctor of Veterinary Medicine (DVM) student population. This position collaborates extensively with i...