EMEA Sr Director Solution Consulting, CoE Risk & Security

What you get to do in this role:

As the EMEA Senior Director Solution Consulting CoE Leader for Risk & Security you will be responsible for driving excellence innovation and consistency across our Specialist Solution Consulting community in EMEA for Risk and Security Solutions.

Key focus areas will include driving the Risk & Security workflow growth strategy expanding solution consulting capabilities across e.g. Integrated Risk Management (IRM) Governance Risk & Compliance (GRC) Security Operations (SecOps) Vulnerability Response Business Continuity Management (BCM)Vendor Risk Management (VRM) Operational Reciliense and AI Control Tower while shaping cross-functional ecosystem activities to build pipeline secure tech wins and capture market opportunities.

Youll act as a catalyst for best practices knowledge sharing technical innovation and capability uplift helping our solution consulting and pre-sales teams deliver differentiated value to customers navigating complex security risk and regulatory landscapes at every stage of the sales cycle. You will leverage your deep technical expertise in platform and technologies to articulate and demonstrate the unique value of ServiceNows solutions engaging with customers at both strategic and technical levels.

Key Responsibilities:

Serve as the central point of contact for SC enablement innovation and strategic initiatives across EMEA for Risk & Security solutions

Foster a thriving community of Specialist SCs by curating and sharing best practices tools methodologies and assets across IRM/GRC SecOps BCM VRM and emerging solutions

Lead strategic positioning of ServiceNows AI Control Tower capabilities demonstrating how organizations can govern manage secure and realize value from enterprise-wide AI initiatives

Drive thought leadership around Operational Resilience frameworks connecting risk mitigation crisis management business continuity and disaster recovery workflows

Champion expertise in European regulatory compliance including NIS2 DORA GDPR CEREU AI Act and emerging cybersecurity directives positioning ServiceNow as the platform for regulatory alignment

Identify capability gaps across regions and work with Major Area leaders to support upskilling and enablement programs focused on security and risk domains

Drive consistency and quality in technical storytelling demos deep-dive technical value articulation and competitive positioning for Risk & Security solutions ensuring the ability to adress complex technical requirements and scenarios.

Lead or coordinate CoE initiatives including demo strategy industry-specific use cases (financial services healthcare critical infrastructure) tech wins and specialist onboarding

Collaborate cross-functionally with Sales Marketing Product and Enablement teams to align go-to-market efforts for Risk & Security portfolio expansion

Act as a thought leader and champion for emerging technologies in cybersecurity AI governance threat intelligence and zero trust architectures

Develop compelling narratives around how ServiceNow unifies cyber and risk operations on a single AI platform streamlining threat response and boosting organizational resilience

Measure and report on the effectiveness of pre-sales practices and assets across the Risk & Security community

Represent EMEA pre-sales in global CoE forums and contribute to shaping global standards for Risk & Security solution consulting

Qualifications :

To be successful in this role you have:

10 years experience in solution consulting and GTM strategy with deep focus on cybersecurity risk management or GRC solutions

Proven enterprise software pre-sales experience in a large global matrixed sales organization preferably in a specialist sales organization focused on security or risk

Demonstrated success partnering with senior product leaders to build and grow businesses spanning multi-product portfolios in security and risk domains

Deep understanding of the Risk & Security market landscape including IRM/GRC SecOps vulnerability management business continuity vendor risk and operational resilience

Strong knowledge of European regulatory frameworks including NIS2 (Network and Information Security Directive 2) DORA (Digital Operational Resilience Act) GDPR CER (Critical Entities Resilience) and related cybersecurity compliance requirements

Experience with AI governance frameworks and understanding of AI Control Tower concepts for managing enterprise AI initiatives models and agent ecosystems

Expertise in operational resilience strategies including risk-based decision making continuity planning crisis management and recovery workflows

Deep sales market and product knowledge relating to the ServiceNow Platform particularly Risk and Security solutions

Understanding of modern cybersecurity threats vulnerability management security incident response and threat intelligence integration

Knowledge of third-party risk management supply chain security and vendor assessment processes

Experience with cloud security asset management (CMDB) and integration with SIEM/SOAR platforms

Outstanding communication skills with ability to influence at all levels of the company and articulate complex security and risk concepts to both technical and executive audiences including the ability to conduct deep technical discussions and solution demonstrations.

Experience developing and running sales programs and strategies from inception to completion

Experience presenting to large internal and external audiences including customer and partner events industry conferences and regulatory forums

Strong organization communication teamwork presentation problem solving and time management skills

Experience inspiring global matrixed teams to share and follow defined best practices

A self-starter with a win as a team approach and ability to work effectively across cultures and geographies

International experience is a plus

Strong fluency in English is required; additional European languages are a plus

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time