Assistant Manager, E-Commerce

West Hollywood, CA - USA

Yearly Salary: USD 90000 - 120000

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

E-commerce

Job Summary

ABOUT THE JOB
Patrick Ta Beauty is a fast-growing brand redefining beauty with innovative products and a bold point of view. We are looking for an Assistant Manager Ecommerce to support and help drive our digital business. This role will contribute to day-to-day execution across our DTC channel and collaborate across teams to support growth and ensure a seamless customer experience.

This role is based in West Hollywood California with a hybrid / flexible schedule. Remote candidates may be considered.

ABOUT PATRICK TA BEAUTY
Patrick Ta Beauty was founded in 2019 by celebrity makeup artist Patrick Ta alongside his business partners Rima Minasyan and Avo brand is rooted in Patricks decades of artistry and his signature red-carpet glow. The brand launched with a mission to make red carpet artistry accessible to all creating luxurious easy-to-use formulas designed for bothprofessionals and everyday beauty lovers. The brand is built on intentional innovation focusing onproducts that elevate and simplify makeup application.

Patrick Ta Beauty is best known for its award-winningduoblushes and its glow-enhancing formulas which emphasize the power of layering and multi-dimensional color. Since launch the brand has achieved top-tier rankings at Sephora with a cult following among makeup artists celebrities and everyday beauty enthusiasts alike. Patrick Ta Beauty is shaping the future of modern luxury beauty pushing boundaries withpro-inspired innovation that meets consumer-friendly functionality.

RESPONSIBILITIES

eCommerce Strategy and Execution

Partner with the Manager to execute ecommerce strategy across DTC and social commerce channels.
Manage Shopify Plus updates end to end ensuring product launch promo and site changes are executed accurately and on schedule.
Maintain Shopify apps integrations and third party tools including reviews search loyalty and personalization troubleshooting issues and coordinating with vendors.
Support and maintain the ecommerce programming calendar in partnership with brand and marketing aligning offers launches and key moments across DTC social commerce and retailer programs.
Collaborate with brand creative operations CX and paid media teams to support merchandising plans promotions sampling and campaign execution.
Support international ecommerce growth by partnering with external and internal teams to optimize site experience assortments and promotional execution for priority global markets.

Digital Merchandising and Content

Brief and QA all site content updates for launches seasonal moments and promotions ensuring accuracy across copy assets pricing and messaging.
Support visual merchandising updates across home PLP and PDP to improve conversion and AOV.
Contribute to go to market briefs by outlining digital asset requirements PDP content needs and cross channel alignment.
Build high converting PDPs including imagery copy upsells cross sells shade charts and educational content modules.
Conduct regular competitive research to identify assortment promo and content opportunities and share insights with ecommerce and marketing teams.

Site Operations CX and Optimization

Conduct recurring site audits and support UAT testing across desktop and mobile to validate launches promos and new features.
Monitor live site performance daily flag and resolve issues in partnership with dev and CX and maintain a stable user experience.
Analyze site behavior and funnel performance to identify conversion AOV and UX optimizations.
Partner with Customer Service to manage escalations improve workflows and maintain a best in class customer experience.
Support demand planning by tracking product and category performance and highlighting risks upside and replenishment needs for DTC and social commerce.
Support promotional inventory forecasting in partnership with demand planning ensuring sufficient stock for launches promos bundles and sampling programs.

Social Commerce

Partner with an external agency to execute the social commerce strategy across TikTok Shop and other platforms ensuring alignment with DTC goals and promotional plans.
Build and maintain PDPs specific to social commerce platforms including offer structures creative and compliance requirements.
Set up and coordinate Live Shopping events with creators ensuring assets scripts offers samples and product assortments are ready and that CX and operations are aligned.
Create and maintain bundles exclusives and promotional offers tailored to each social commerce channel supporting traffic conversion and AOV goals.
Pull performance analytics across PDPs Lives creators and bundles to identify top performers learnings and next steps for programming.

Reporting Analytics and Process

Maintain ecommerce trackers and calendars that cover site programming launches promos and content updates keeping stakeholders aligned on timelines and dependencies.
Assist with weekly and monthly performance reporting tracking key ecommerce KPIs such as traffic conversion AOV revenue and campaign results to inform business decisions.
Deliver ad hoc reporting and analysis on acquisition channels new launch performance social commerce and site tests in partnership with the Manager and analytics teams.

QUALIFICATIONS

3-5 years of ecommerce experience ideally in beauty or consumer goods.
Excellent analytical skills and report building
Thorough understanding of end-to-end ecommerce process
Working knowledge of Shopify Plus CMS tools and Google Analytics.
Highly detail-oriented with strong organizational and time management skills.
Comfortable working in a fast-paced entrepreneurial environment.
Proactive solutions-oriented and eager to take ownership of projects with guidance.
Strong communication and collaboration skills.
Passion for beauty and a customer-first mindset.

WHAT WE OFFER

Bonus Opportunity
Health Benefits
401(k) With a Company March
Product Discount Program
Flexibility & Wellness Stipend
Paid Leave Programs
Paid Holidays & Summer Fridays

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Required Experience:

Manager

ABOUT THE JOBPatrick Ta Beauty is a fast-growing brand redefining beauty with innovative products and a bold point of view. We are looking for an Assistant Manager Ecommerce to support and help drive our digital business. This role will contribute to day-to-day execution across our DTC channel and c...

Partner with the Manager to execute ecommerce strategy across DTC and social commerce channels.
Manage Shopify Plus updates end to end ensuring product launch promo and site changes are executed accurately and on schedule.
Maintain Shopify apps integrations and third party tools including reviews search loyalty and personalization troubleshooting issues and coordinating with vendors.
Support and maintain the ecommerce programming calendar in partnership with brand and marketing aligning offers launches and key moments across DTC social commerce and retailer programs.
Collaborate with brand creative operations CX and paid media teams to support merchandising plans promotions sampling and campaign execution.
Support international ecommerce growth by partnering with external and internal teams to optimize site experience assortments and promotional execution for priority global markets.