Tenant Participation Officer

Birmingham - UK

Monthly Salary: £ 35412 - 44075

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Tenant Participation Officer

Permanent

Grade C - 35412 to 44075

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

About the Role

Birmingham City Council is seeking a passionate and proactive Tenant Participation Officer to join our Housing Department. This is an exciting opportunity to make a real difference in the lives of our tenants by empowering them to shape the services they receive and strengthen their communities.

You will play a key role in developing and delivering tenant engagement strategies supporting tenant groups and ensuring that residents have a meaningful voice in housing-related decisions.

Key Responsibilities

Develop and implement tenant participation initiatives across Birminghams housing estates.
Support and facilitate tenant and resident groups forums and panels.
Promote inclusive engagement ensuring diverse voices are heard and represented.
Work collaboratively with internal teams and external partners to improve service delivery.
Monitor and evaluate participation activities reporting on outcomes and impact.
Organise and attend community events consultations and workshops.

About You

Were looking for someone who is:

Passionate about community engagement and tenant empowerment.
Experienced in working with diverse communities and stakeholder groups.
A confident communicator with excellent interpersonal and facilitation skills.
Organised self-motivated and able to manage multiple projects.
Knowledgeable about housing services and local government structures (desirable).

Essential Requirements

Experience in community development tenant engagement or a related field.
Ability to travel across Birmingham for meetings and events.
Commitment to equality diversity and inclusion.

What We Offer

A supportive and inclusive working environment.
Opportunities for professional development and training.
Flexible working arrangements.
Local government pension scheme.
Generous annual leave entitlement.

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities skills and experience and include your motivation for applying to the we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact:Carla Bates Resident Services and Partnership Senior Service Manager -

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Job Description and PersonSpecification

We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Required Experience:

Unclear Seniority

DescriptionTenant Participation OfficerPermanentGrade C - 35412 to 44075Consultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekAbout the RoleBirmingham City Council is seeking a passionate and proactive Tenant Participation Officer to join our Housing...