Experienced Service Advisor
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Job Location:
Danbury, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for an Experienced Service Advisor to join our team.
If you are looking for anExcellent Working Environment and a Highly-Productive Shop come and see what we have to offer.
Our Service Advisors are critical to the success of our customer service and our profitability. We are looking for someone motivated to provide excellence in service and maximize our department productivity and we provide substantial benefits to those who can meet these goals.
The Successful Service Advisor Candidate will receive:
- Custom and Competitive Wage and Bonus Plans
- Anthem Blue Cross Medical
- Guardian Vision and Dental
- 401(k) through NADA Empower
- Access to Disability coverage through Aflac
- 1 Week Paid Vacation after the First Year 2 Weeks after Two Years
- 6 Paid Sick Days per year
- 6 Paid Holidays per year
- Paid Training
- Career Advancement and Growth Opportunities
- Employee Assistance Program
- Employee Discounts on Parts and Services
- Employee Vehicle Purchase Program
- Work Environment OSHA-certified to current air-quality standards
- Highly-productive Shop
Service Advisor Responsibilities
- Communicate effectively and efficiently with customers
- Determine automotive issues
- Verify warranty and service contract coverage
- Develop cost estimates
- Accurately prepare and complete repair orders
- Maintain customer rapport to provide excellent customer service
- Establish impeccable records on all transactions
- Update knowledge through continuing educational opportunities at all levels
Service Advisor Qualifications
- 3 Years Service Advisor Experience
- Stellantis Certification a plus
- High School Diploma or equivalent
- Computer Fluency--CDK and X-time experience a plus
- Well-rounded Automotive Knowledge--technician experience/training a plus
- Clean Drivers License
- Quality focus and creative problem-solving abilities
- Above-average estimate skill
- Ability to manage expedite and adapt work flow to meet changing needs
Who We Are
At Danbury Automotive Group we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and were always looking for smart engaging creative and dynamic people who want to join a team where they matter. Because our goal is to exceed a clients total expectation when they arrive at our dealership we realize we must first provide that to our associates through continual training career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
We are looking for an Experienced Service Advisor/Writer to join our team. If you are looking for an Excellent Working Environment and a Highly-Productive Shop,...
