Mid West Regional System Support
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Job Location:
Irving, TX - USA
Monthly Salary:
$ 85 - 95
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you an experienced IT professional with a knack for leadership and a passion for the food distribution industry Join our team as aRegionalIT Manager at our Irving distribution center! We are seeking a talented individual to oversee IT operations across multiple locations ensuring seamless technology integration and optimal performance tosupportour business objectives.
Job Title:RegionalSystem SupportManager
Reports to:System SupportGroup General Manager
NationalSystem SupportAnalyst General Manager
Shift:TBD
Pay:$85-$95K
Job Purpose:To provide managerial operational and workingsupportfor all ofthe IT and telephonic needs of the warehouse.
Essential Duties and Responsibilities:
Position will report directly toSystem SupportGroup General Manager NationalSystem SupportAnalyst General Manager and Warehouse a Team Leader toRegionalSystem SupportTeams supporting and directingthem in efforts tosupportwarehouse and transportation operations and thesystemsused tosupportall company operations. Will receive direction andguidance from corporate IT Networks Desktop and Security for IT standardspolicies and procedures as it relates to topics listed below. Travel is arequirement in this position based on needs necessities and projects.
Networking
- Assists in the planning and implementation of additions deletions andmajor modifications to the supporting local IT infrastructure.
- Implements network security at the local level as established by CorporateSecurity Director.
- Oversees the administration and maintenance of the site s ITinfrastructure and directs ITsupportpersonnel when necessary.
- Oversees the administration of the companys LAN.
Telephony
- Manages and develops upgrades to the companys telephonesystematthe national and local levels.
- Oversees all telephone changes including routing for seating
assignments.
Training and Lab Maintenance
- Oversees the administration and maintenance of computer stations and
software for company training programs and provides additionalsupportif
necessary.
InternalSystems
- Oversees troubleshootingsystemsbackups archiving and disaster
recovery and provides expertsupportwhen necessary.
- Works with project teams tohelpimplement internalsystems.
HelpDesk Administration
- Oversees allhelpdesk activities at theregionaland local levels.
- Responds to escalatedhelpdesk issues.
- Oversees the administration and maintenance of our tracking software.
- Interacts with internal clients on all levels tohelpresolve IT-related issues
and provides answers in a timely manner.
Asset Management
- Builds and maintains vendor relationships and manages the local
purchase of hardware and software products.
- Manages the purchasing of all software hardware and other IT supplies at
the local level.
Ensures that company assets are maintained responsibly.
- Designs and prepares daily and monthly reports as needed by corporate
and the General Manager
- Overall responsibility for the management of good sanitation and safety
practices through out the warehouse technology areas.
Minimum Requirements:
- Excellent communication skills and the ability to be a self-initiator who canimplement and manage all warehouse distribution programs as directed bycorporate the Human Resource Manager and the General Manager.
- Extremely high level of Computer Networking WMS and TMSsystemliteracywith knowledge and certifications in LAN if needed.
- Logistics knowledge EDI knowledge troubleshooting knowledge required toprovide expeditedsupport.
- Management skills for high level tiersupport.
- College level training or a minimum of 4 to 5 years experience in the areas ofsystemsmanagement.
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
