Application Support Technician
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Job Location:
Brookfield, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Application Support Technician provides technical support for enterprise business applications across multiple manufacturing environments. This role focuses on system implementation end-user training hardware and software support and collaboration with technology teams to ensure consistent and reliable application performance.
What Youll Do
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Serve as a subject matter expert for an enterprise software suite supporting manufacturing operations
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Implement train and maintain application systems for end users including operators supervisors and management
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Ensure consistent deployment of corporate-standard software and associated hardware
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Travel for project work and system installations (approximately 5075% domestically and internationally)
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Install and configure hardware and software including barcode scanners and related systems
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Provide hands-on training and ongoing support to end users
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Collaborate with technology teams to troubleshoot issues and perform system upgrades at remote sites
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Build strong working relationships with plant management and quality teams to support manufacturing process tracking
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Demonstrate professionalism strong communication and troubleshooting skills in both software and hardware environments
What You Need to Have
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Bachelors degree in Information Technology or a related field or an Associates degree with 2 years of relevant technical support experience
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Experience providing end-user training preferably in a manufacturing environment
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Strong working knowledge of Microsoft Office Windows operating systems and basic PC hardware/software troubleshooting
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Ability to work independently as part of a team and across organizational levels
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Willingness and ability to travel 5075% domestically and internationally
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Basic knowledge of ERP systems preferred
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Experience with handheld barcode scanners a plus
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Secondary language skills a plus
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
