ServiceNow EnterprisePlatform Architect

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Role ServiceNow Enterprise/Platform Architect

Location : Plano Texas (Remote)

Key Responsibilities:

Advisory & Strategic Consulting:
Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies.
Develop platform roadmaps aligned with business goals and technical priorities.
Conduct business value assessments and recommend adoption strategies across ITSM ITOM ITAM.
ITAM Software Asset Management / Hardware Asset Management
ITOM Discovery Event Management Service Mapping
Design and implement governance models KPIs and process improvement frameworks.
Facilitate client workshops to gather requirements align stakeholders and drive consensus on solution design and implementation plans.
Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization.
Technical Implementation & Platform Expertise:
Configure and customize ServiceNow modules including Incident Problem Change Knowledge CMDB Discovery Service Mapping Event Management Hardware Asset Management Software Asset Management
Perform health scans technical debt analysis and platform scalability assessments.
Manage integrations with third-party tools (e.g. Qualys Tenable SCCM JAMF).
Ensure platform conformance to best practices and licensing strategies.
Proposal & SOW Development:
Collaborate with sales and delivery teams to draft compelling proposals and SOWs for ServiceNow engagements.
Estimate effort define scope and align deliverables with client expectations and budget constraints.
Support pricing strategies and resource planning for advisory and implementation phases.

Qualifications:

8-11 years of hands-on ServiceNow experience across multiple modules.
Proven track record in advisory consulting and technical delivery.
Strong understanding of ServiceNow architecture scripting workflows and integrations.
Experience in proposal writing SOW creation and client presentations.
Demonstrated ability to lead client workshops and translate business processes into technical solutions.
Mandatory Certifications by Level:
-ServiceNow certifications CSA CAD CIS-(ITSM ITOM ITAM HAM/SAM DISCOVERY) 2 or more and ITIL Foundation
Excellent communication and stakeholder engagement skills.
Preferred PMP Prince2 or equivalent

Why Join Us:

Be part of a high-impact team driving digital transformation across industries.
Work with top-tier clients and cutting-edge ServiceNow solutions.
Collaborate with experts in advisory architecture and delivery.

Role ServiceNow Enterprise/Platform Architect Location : Plano Texas (Remote) Key Responsibilities: Advisory & Strategic Consulting: Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies. Develop platform roadmaps aligned with ...

Role ServiceNow Enterprise/Platform Architect

Location : Plano Texas (Remote)

Key Responsibilities:

Advisory & Strategic Consulting:
Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies.
Develop platform roadmaps aligned with business goals and technical priorities.
Conduct business value assessments and recommend adoption strategies across ITSM ITOM ITAM.
ITAM Software Asset Management / Hardware Asset Management
ITOM Discovery Event Management Service Mapping
Design and implement governance models KPIs and process improvement frameworks.
Facilitate client workshops to gather requirements align stakeholders and drive consensus on solution design and implementation plans.
Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization.
Technical Implementation & Platform Expertise:
Configure and customize ServiceNow modules including Incident Problem Change Knowledge CMDB Discovery Service Mapping Event Management Hardware Asset Management Software Asset Management
Perform health scans technical debt analysis and platform scalability assessments.
Manage integrations with third-party tools (e.g. Qualys Tenable SCCM JAMF).
Ensure platform conformance to best practices and licensing strategies.
Proposal & SOW Development:
Collaborate with sales and delivery teams to draft compelling proposals and SOWs for ServiceNow engagements.
Estimate effort define scope and align deliverables with client expectations and budget constraints.
Support pricing strategies and resource planning for advisory and implementation phases.

Qualifications:

8-11 years of hands-on ServiceNow experience across multiple modules.
Proven track record in advisory consulting and technical delivery.
Strong understanding of ServiceNow architecture scripting workflows and integrations.
Experience in proposal writing SOW creation and client presentations.
Demonstrated ability to lead client workshops and translate business processes into technical solutions.
Mandatory Certifications by Level:
-ServiceNow certifications CSA CAD CIS-(ITSM ITOM ITAM HAM/SAM DISCOVERY) 2 or more and ITIL Foundation
Excellent communication and stakeholder engagement skills.
Preferred PMP Prince2 or equivalent

Why Join Us: