IT Administrator
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
IT Administrator
Location
Flexible (On-site / Hybrid / Remote depending on business needs)
Reporting To
IT Manager / Head of IT / Operations Manager
Role Overview
The IT Administrator is responsible for the day-to-day management maintenance and support of the organisations IT infrastructure. This role ensures system availability data security user support and continuous improvement of IT operations across offices and remote teams.
The ideal candidate is hands-on proactive and capable of supporting users across multiple locations while maintaining secure and reliable systems.
Key Responsibilities
IT Operations & Support
Provide first- and second-line IT support to end users (desktop laptop mobile printers networks)
Install configure and maintain hardware software and peripherals
Manage user accounts permissions and access rights (Active Directory / Azure AD / Google Workspace)
Troubleshoot system network and application issues and resolve within agreed SLAs
Systems & Infrastructure
Maintain and monitor servers networks and cloud environments
Support LAN WAN VPN Wi-Fi and firewall configurations
Perform system updates patches backups and recovery procedures
Monitor system performance and implement improvements where required
Security & Compliance
Implement and maintain IT security policies and best practices
Manage antivirus endpoint protection and data security measures
Ensure compliance with data protection regulations (e.g. POPIA GDPR where applicable)
Support disaster recovery and business continuity planning
Vendor & Asset Management
Manage IT inventory asset tracking and licensing
Liaise with external IT vendors service providers and ISPs
Support procurement and rollout of new IT equipment and systems
Documentation & Reporting
Maintain accurate IT documentation procedures and user guides
Log incidents service requests and system changes
Provide regular reports on system performance risks and improvements
Key Requirements
Qualifications
Diploma or Degree in Information Technology Computer Science or related field
Relevant IT certifications (Microsoft CompTIA Cisco etc.) are advantageous
Experience
20 years experience in an IT Administrator or similar role
Experience supporting users in a multi-site or distributed environment
Hands-on experience with Windows environments (servers and desktops)
Exposure to cloud platforms (Microsoft 365 Azure Google Workspace)
Technical Skills
Windows Server & Desktop support
Networking fundamentals (TCP/IP DNS DHCP VPNs)
Hardware and software troubleshooting
Backup recovery and security tools
Basic scripting or automation skills advantageous
Soft Skills
Strong problem-solving and troubleshooting abilities
Excellent communication and user support skills
Ability to prioritise and manage multiple tasks
High level of integrity and attention to detail
Desirable Experience
Experience in Africa or emerging markets environments
Exposure to ERP CRM or HR systems
Experience supporting remote or expatriate teams
Whats on Offer
Competitive market-related remuneration
Opportunity to work in a growing dynamic organisation
Exposure to regional and international IT environments
Career growth and skills development opportunities
Company Industry
IT Services and IT Consulting
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
