Director of Catering and Conference Services
Overview:
Kingsmill Resort is a premier destination nestled along the banks of the James River in Williamsburg Virginia. Renowned for its luxury accommodations world-class amenities exceptional service and stunning views Kingsmill Resort offers guests an unparalleled experience in hospitality and leisure.
Job Description:
We are seeking a dynamic and experienced individual to join our team as the Director of Catering and Conference Services. This pivotal role will oversee the catering banquet and conference services efforts for the resort. This leadership role is responsible for strategic sales direction event planning excellence revenue optimization and seamless event execution.
Key Responsibilities:
1. Oversee planning detailing and execution of all banquet & catered events including indoor and outdoor venues including The Estate a luxury home overlooking the James River.
2. Lead hire coach and mentor catering and event planning teams
3. Cultivate and maintain relationships with internal operations departments to ensure consistent delivery of resort service standards throughout the event lifecycle.
4. Lead and mentor the catering and conference services team providing guidance training and support to deliver exceptional service.
5. Develop and execute strategies to grow catering banquet and conference revenue including weddings and destination events.
6. Collaborate with Sales on group contracting space allocation revenue maximization and upsell opportunities.
7. Review proposals contracts menus pricing and billing to ensure profitability.
8. Act as executive point of contact for VIP clients wedding planners corporate groups and catering clients.
9. Work closely with the operations team to coordinate event logistics menu planning billing and execution ensuring flawless delivery of services.
10. Establish long-term relationships and drive repeat and referral business
Qualifications:
- Bachelors degree in Hospitality Management Business Administration or related field.
- Minimum of 5 years of experience in conference services catering sales or related roles in the hospitality industry.
- Proven track record of success in conference services leadership with demonstrated ability to drive revenue growth and upsell banquet events.
- Strong leadership and management skills with the ability to inspire and motivate a sales and service team.
- Excellent communication negotiation and interpersonal skills.
- Detail-oriented with strong organizational and time management abilities.
- Knowledge of the luxury hospitality market and industry trends.
- Proficiency in Microsoft Office Suite Delphi Opera and CRM software.
If you are a dynamic catering and conference services leader with a passion for delivering luxury experiences and driving revenue growth we invite you to join our team at Kingsmill Resort. Take the next step in your career and apply today by submitting your resume and cover letter outlining your qualifications and why you are the ideal candidate for this position.
Required Experience:
Director