Job Title: Service Manager
Location: Exeter
Salary: Basic Salary 45000 Bonus Company Car
Role is full time and permanent - Monday to Friday - Every other Saturday morning
Key Responsibilities and Accountabilities:
To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels more than the
manufacturer national average.
To monitor and control costs in line with the business plan whilst maintaining quality standards and customer service.
To ensure accurate collection and recording of customer data in line with Group standards.
To ensure that the manufacturers standards are always adhered to.
To make sure there is a safe working environment which is maintained.
To monitor colleague performance.
Requirements;
The ideal candidate will be able to demonstrate a successful track record within the role
you must have previous experience within a similar role.
You will be able to clearly demonstrate your ability to generate impressive results by
increasing performance profitability and operating efficiency.
You must have strong leadership and people management skills as your primary focus to
lead your team to deliver their business objectives.
You will be expected to drive the business forward and maximise customer satisfaction
whilst motivating and managing the whole team.
You will be able to demonstrate that you share our clients values as well as strong
communication and organisational skills.
The candidate must have a full and valid driving licence
Our client is proud to be the Motor Retailer who invests more in their colleagues personal development than any other so if you are successful you can look forward to on-going training opportunities that provide you with the right career path career progression and
a range of benefits.
Job Types: Full-time Permanent
Benefits:
Experience:
Licence/Certification:
Required Skills:
Requirements: Proof of Right to Work in the UK. Relevant manufacturer experience. Smart appearance. Competency in numeracy literacy and IT. Understanding of basic vehicle design function and location of parts. Relevant product knowledge. Supports others to continuously improve performance. Seeks feedback on own performance takes responsibility for own development. Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes resources workflows efficiently. Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things. Knowledgeable of aligned to and ambassador for the brand and adheres to brand standards.
IT Services and IT Consulting