M365 Engineer

Tootsie Roll Industries Inc. is Americas favorite candy company manufacturing and selling some of the worlds most popular confectionary brands. Beginning in a modest New York candy store with Tootsie Rolls introduction in 1896 the Chicago-based company has grown to become one of the countrys largest candy companies with operations throughout North America and with distribution channels in more than 75 countries. The Tootsie brands resonate strongly among every age group culture and demographic; for every occasion and event; and during every economic climate qualifying them as truly enduring iconic American confections.

Job Summary:

Tootsie Roll Industries is seeking an experiencedMicrosoft 365 Engineerto serve as the primary administrator and owner of our Microsoft 365 platform. This individual will be responsible for day-to-day operations end-user support service enhancements and feature rollouts across a suite of M365 services used throughout the company. This includes but is not limited to: Exchange Online Outlook SharePoint OneDrive Teams Purview and Intune.

This role is critical to enabling productivity ensuring data security and compliance and supporting our continued growth through effective platform management. The Microsoft 365 Engineer operates in a team environment and will provide input on the feasibility of design solutions through the application of advanced skills obtained through several years of experience solving complex issues. They will recommend improvements and new solutions.

Key Responsibilities:

Administration & Operations

• Provision configure and manage user identities groups and licenses in Entra ID (Azure AD). Routinely audit the organizations user and application identities using Entra ID while adhering to Identity and Access Management best practices.
• Manage and maintain the Microsoft 365 tenant including user accounts licenses and security settings. This includes the proper backup of the M365 content including email and files.
• Administer Exchange Online mailboxes mail flow rules hybrid connectivity and retention policies.
• Oversee Outlook on the web/mobile configuration mailbox policies and troubleshoot client connectivity.
• Configure secure and maintain Microsoft Teams and meeting policies.
• Manage SharePoint Online sites site collections permissions hub sites and policies for external sharing.
• Implement and maintain data governance and compliance controls with Microsoft Purview (e.g. DLP Information Protection Insider Risk Management).
• Develop best practices governance frameworks and lifecycle management plans for collaboration services.

Security & Compliance

• Enforce conditional access multifactor authentication and identity protection policies in Entra ID.
• Ensure proper integration between on-premises Active Directory and Azure Active Directory for seamless user authentication and access management.
• Configure retention labels sensitivity labels and compliance policies across Exchange Teams and SharePoint via Purview.
• Conduct periodic audits reviews of access and remediation of security vulnerabilities.
• Implement and enforce cloud security protocols to prevent unauthorized access and cyber threats.

Monitoring & Troubleshooting

• Utilize Microsoft 365 admin center Defender portal and PowerShell to monitor service health usage and security alerts.
• Investigate and resolve complex issues related to mail routing client connectivity Teams meetings and SharePoint access.
• Develop and maintain operational runbooks automation scripts (PowerShell Graph API) and dashboards.
• Respond to security alerts to eradicate threats within the environment.

Collaboration & Support

• Work with service desk and application teams to integrate third-party tools and enforce change management.
• Provide end-user training documentation and proactive communications on feature updates and best practices.
• Participate in on-call rotation and perform off-hours support and maintenance as required.

Windows Server Management

• Manage Windows Server environments to ensure optimal performance security and reliability.
• Install configure and maintain server hardware and software components.
• Monitor system performance troubleshoot issues and perform regular system updates and patches.

DESIRED EDUCATION & EXPERIENCE

Education

• Bachelors degree in Computer Science Information Technology or a related field.

Skills and Competencies

• Minimum of 5 years experience in Information Technology roles.
• Minimum of 3 years experience administering M365 environments with an emphasis on Exchange SharePoint Teams Intune and Entra ID.
• Minimum of 3 years experience supporting the Azure Cloud Computing Platform with an emphasis on Virtual Machines Azure Kubernetes Service SQL managed instance and Azure firewall.
• Advanced knowledge of security and network protocols.
• Experience implementing backup and disaster recovery solutions.
• Experience with automation and scripting particularly using PowerShell.

Culture/Workstyle

• Attention to detail is a must
• Self-motivated and proactive
• Energetic friendly outgoing personality
• Demonstrate creative thinking
• Excellent problem-solving and troubleshooting skills.
• Experience leading cross-functional technology projects.
• Strong communication and interpersonal skills.
• Willing to learn and grow with the company
• Provide training to internal personnel as necessary
• Clearly and professionally interact with internal personnel and external contractors
• Communicate with Supervisors on a daily basis

Tootsie Roll LLC is an Equal Opportunity Employer.

Tootsie Roll LLC is an equal-opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment and where all employees and applicants are treated with respect and dignity. We do not discriminate against any employee or applicant on the basis of race color religion sex gender identity sexual orientation national origin disability age or any other characteristic protected by applicable federal state or local laws.

Tootsie Roll is committed to taking affirmative action to ensure that all applicants are given equal opportunity in all aspects of employment including hiring promotion compensation and training. We value diversity and encourage all individuals to apply including women minorities veterans and individuals with disabilities.

If you require assistance or accommodations due to a disability during the application or interview process please contact