Technical Analyst 2-Support (Foreign System Interface)
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
As an experienced Senior Technical Analyst on the Support Services Organization aligned with the Client team you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies you will prioritize plan and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to perform investigations of front-end applications by gathering information using troubleshooting tools shadowing end users and testing workflows internally and externally.
You will also use your solution expertise to bring about Oracle Healths innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.
Your goal is incident resolution application maintenance and to provide tangible and measurable value outcomes that improve care delivery.
Basic Qualifications:
- Experience working with Foreign System Interface (FSI) and integrated solution modules. At least 6 years.
- Having sound knowledge on HL7 Open Port Open Engine & OPENLink.
- Provide solution oversight direction and expertise to stakeholders.
- Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients.
- Mitigate solution risks and issues.
- Lead client meetings and events.
- Drive internal team initiatives.
- Software implementation work experience at least 3 years.
- Health care information technology work at least 3 years.
Preferred Qualifications:
- Bachelors degree or masters degree in IT Healthcare or related field or equivalent relevant work experience.
- Experience working with Oracle Health Millennium.
- Experience on Interface creation and related scripting.
- Experience working in Support or Application Managed Services organization.
Responsibilities
Expectations:
- Travel need will be based on business need (10% - 20%)
- Consult with clients on service line workflow and guide them through interdependencies and design decision impacts FSI PBM and integrated solutions.
- Provide solution oversight direction and expertise to stakeholders.
- Collaborate with cross-functional teams to design and implement scalable solutions.
- Troubleshoot and resolve technical issues related to FSI and PBM solutions.
- Stay current on involving features functionalities and best practices related to FSI PBM and integrated solutions.
- Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients.
- Mitigate solution risks and issues.
- Lead client meetings and events.
- Drive internal team initiatives.
- Willing to work additional or irregular hours as needed and allowed by local regulations.
- Work in accordance with corporate and organizational security policies and procedures understand personal role in safeguarding corporate and client assets and take appropriate action to prevent and report any compromises of security within scope of position.
- Perform other responsibilities as assigned.
Qualifications
Career Level - IC2
Required Experience:
IC
Key Skills
- SQL
- System Design
- .NET
- Crystal Reports
- EDI
- Windows
- Microsoft SQL Server
- Visio
- Visual Basic
- SDLC
- Systems Analysis
- Oracle
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
