IT Operations Expert– Engineering Applications in the Field of eCAD and SW

As an IT Operations Expert-Engineering Applications in the field of eCAD and SW you will be responsible for 

• Primary responsibility for the support and operations of business-critical engineering software applications across the company (all stages of applications lifecycle)
• Insight into the application landscape in this field:
  • Electrical CAD systems: EPLAN RUPLAN etc.
  • IDEs: Rockwell Studio Beckhoff TwinCat Siemens TIA MS Visual Studio etc.
  • Version Control Systems: Git Azure DevOps SVN etc.
  • Remote Service Solutions: Various VPN technologies
• Ensuring high availability and stability of applications and systems in daily operations
• Independent resolution of incidents to ensure high availability of systems
• Handling of consulting and service requests from our internal customers in the field of engineering both on-site and worldwide via remote access
• Troubleshooting configuration and administration of client- / server-applications (primarily Windows environments)
• Planning implementing and documenting of updates patches and bug fixes. Always with a focus on system stability and minimal disruption to our users
• Acting as a central support expert means to coordinate between engineering departments internal IT teams and external providers / partners
• Supporting role in various projects (e.g. projects in regard of SW-rollouts or modernization / harmonization)

Qualifications :

• Completed vocational training (or alternatively degree) in computer science or a technically suitable field (e.g. electrical engineering or automation engineering). Professional experience is beneficial
• Basic knowledge in the field of industrial automation technology / electrical engineering is an advantage for this position

• Experiences with scripting and automation are advantageous (e.g. PowerShell Python Batch scripting)
• Knowledge in the field of software deployment (e.g. Intune)
• Experience in using and managing of virtual machines (e.g. based on VirtualBox / VMWare Workstation)
• Experience and knowledge about ITIL Framework is beneficial
• Analytical and structured working style solution-oriented approach high level of customer focus and good communication skills
• Willingness to engage with new topics
• Good English skills written and spoken Spanish (German language skills are an advantage)

Información adicional :

Availability to travel in case of needed.

Por Syntegon y sus subsidiarias la diversidad es una preocupación clave. Exclusivamente promovemos un ambiente donde todos los empleados independientemente de su género edad origen religión orientación sexual identidad de género o necesidades especiales sean tratados de manera equitativa. Si esta oferta de trabajo utiliza únicamente la forma masculina es por razones de legibilidad y se refiere a individuos de todos los géneros.

Remote Work :

No

Employment Type :

Full-time