Sales Operations Analyst

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertipsno SQL required. When everyone in the organization can see and learn from the impact of their work on product marketing and company revenue metrics they are poised to make better decisions.

Over 9000 paid customers including companies like Netflix Pinterest Sweetgreen and Samsara use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Role

We are seeking a detail-oriented and analytical Revenue Operations Analyst to join our Global Go-To-Market (GTM) this role you will partner closely with global revenue leadership to drive operational excellence across the entire sales lifecycle.

You will own the integrity of revenue data support global process governance and deliver business intelligence that enables informed strategic decision-making. This is a high-impact role for someone who thrives at the intersection of data analysis process design and business strategy within a fast-paced global environment.

Responsibilities

• Support the execution of global GTM frameworks including segmentation coverage models and roles of engagement in partnership with regional Revenue Operations leaders

• Assist in annual and quarterly planning cycles to ensure alignment across global and regional teams

• Manage and maintain global GTM process governance including the development and upkeep of Standard Operating Procedures (SOPs)

• Operationalize the global revenue rhythm of business including forecast cadences Quarterly Business Reviews (QBRs) and pipeline governance meetings

• Serve as a central point of contact for global process policies ensuring consistent interpretation and adherence across regions

• Establish and maintain standardized metric definitions to ensure consistent global reporting

• Design and manage dashboards tracking key funnel and revenue KPIs such as Pipeline Health Forecast Accuracy Sales Productivity and Net Revenue Retention (NRR)

• Lead data aggregation and synthesis for global QBRs consolidating regional inputs into clear executive-ready narratives

• Conduct in-depth analyses of conversion bottlenecks churn drivers and operational inefficiencies delivering actionable insights to Sales Marketing and Customer Success leaders

• Define and enforce global Salesforce business guidelines including opportunity stage logic lead lifecycle management and required data fields in partnership with Technical Systems teams

• Drive global data hygiene initiatives to improve forecast accuracy and system compliance

• Act as the functional owner of the GTM technology stack including tool evaluation vendor management license allocation and renewal oversight

• Partner with Sales Enablement to support training adoption and change management related to new tools processes and governance standards

Were Looking For Someone Who Has

• 13 years of experience in Revenue Operations Sales Operations Business Analysis Strategy or a related field

• Strong functional knowledge of Salesforce including standard objects sales processes and reporting capabilities

• Advanced proficiency in Excel or Google Sheets including complex formulas pivot tables and data modeling

• Proven ability to analyze large datasets and translate insights into clear actionable recommendations

• Professional proficiency in English with the ability to communicate complex data and process changes to global stakeholders

Bonus Points For

• Experience using business intelligence tools such as Tableau Power BI or Looker

• Background in a B2B SaaS (Software as a Service) environment

• Experience collaborating with cross-functional teams across multiple time zones

Benefits and Perks

• Comprehensive Medical Vision and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K) Wellness Benefit Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data experience and collective wisdom to drivepowerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers needs ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems making sophisticated things accessible.

Why choose Mixpanel

Were a leader in analytics with over 9000 customers and $277M raised from prominent investors: like Andreessen-Horowitz Sequoia YC and most recently Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling reliability design and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel we are focused on things that really matterour people our customers our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women people with disabilities veterans underrepresented minorities and LGBTQ people to apply. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable we will consider for employment qualified applicants with arrest and conviction records. Weve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.