Call Center Associate

Beverly Hills, CA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title - Call Center Associate
Duration - 13 Weeks
Shift Day 5x8-Hour (8 hours between 6:00 AM - 8:00 PM)
Location West Hollywood CA 90048

Primary Duties and Responsibilities

Review and modify patient menus by adding deleting or substituting food items in accordance with physicians and dietitians orders and restrictions.
Seek and apply knowledge of food and human nutrition with scope of assigned responsibilities when modifying the menu and/or responding to patients stated preferences/intolerance. Appropriately seek guidance and support from a Registered Dietetic Technician where complexity of the diet exceeds knowledge base.
Obtain menu selections at the patients bedside or over the phone assuring compliance to the physicians diet order and departmental guidelines for menu correction. Explain menu modifications/substitutions to patients such as sodium restriction
Act as ambassador and facilitator of food services on the patient care unit by contributing to the coordination of menus services and information used by food service staff dietitians and diet technicians in the care of patients.
Perform routine clerical and nutrition care functions on the unit to include collection and data entry of patient menu selections and food preferences/intolerancesprocessing and validation of diet orders and maintenance of the menu materials in the units.
Orient patient to the menu system and services offered by the department.
Seek feedback on patient satisfaction by asking visitation questions resolving concerns promptly and communicating issues of concern to the leadership for action as appropriate.
Provide input and patient feedback on acceptance of menu items to assist in development of menus and/or new food items.

Required:

HSD/GED
Proficiency with technological devices (computer/tablet/smartphone)
Previous call center experience
Food service/delivery experience

Preferred:

Associate/bachelors degree in nutrition or related field
Experience as a diet clerk/aide in an acute care setting
Knowledge of therapeutic diets

Job Title - Call Center Associate Duration - 13 Weeks Shift Day 5x8-Hour (8 hours between 6:00 AM - 8:00 PM) Location West Hollywood CA 90048 Primary Duties and Responsibilities Review and modify patient menus by adding deleting or substituting food items in accordance with physicians and d...

Job Title - Call Center Associate
Duration - 13 Weeks
Shift Day 5x8-Hour (8 hours between 6:00 AM - 8:00 PM)
Location West Hollywood CA 90048

Primary Duties and Responsibilities

Review and modify patient menus by adding deleting or substituting food items in accordance with physicians and dietitians orders and restrictions.
Seek and apply knowledge of food and human nutrition with scope of assigned responsibilities when modifying the menu and/or responding to patients stated preferences/intolerance. Appropriately seek guidance and support from a Registered Dietetic Technician where complexity of the diet exceeds knowledge base.
Obtain menu selections at the patients bedside or over the phone assuring compliance to the physicians diet order and departmental guidelines for menu correction. Explain menu modifications/substitutions to patients such as sodium restriction
Act as ambassador and facilitator of food services on the patient care unit by contributing to the coordination of menus services and information used by food service staff dietitians and diet technicians in the care of patients.
Perform routine clerical and nutrition care functions on the unit to include collection and data entry of patient menu selections and food preferences/intolerancesprocessing and validation of diet orders and maintenance of the menu materials in the units.
Orient patient to the menu system and services offered by the department.
Seek feedback on patient satisfaction by asking visitation questions resolving concerns promptly and communicating issues of concern to the leadership for action as appropriate.
Provide input and patient feedback on acceptance of menu items to assist in development of menus and/or new food items.

Required: