Community Healthcare Worker

Philadelphia, PA - USA

Monthly Salary: USD 25 - 25

Experience Required: 3years

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

As a key member of our care team you will engage with members in personeither at a facility or in a community settingas well as virtually over the phone. You will support members by assessing their overall health and wellness helping them set meaningful goals and guiding them toward healthier lifestyles through personalized compassionate care.

Key Responsibilities:

Establish meaningful connections with members through face-to-face or telephonic interactions.
Conduct comprehensive assessments that address members biopsychosocial functional and behavioral health needs.
Apply motivational interviewing techniques to help members uncover intrinsic goals and inspire positive behavior change.
Practice active listening to gather relevant information and respond dynamically during assessments.
Encourage active participation in the assessment process and collaboratively develop individualized plans of care that reflect each members goals needs and preferences.
Identify urgent or high-risk situations and escalate appropriately to ensure timely intervention.
Partner with members to define health goals and identify barriers that may impact goal achievement.
Provide education on health and wellness topics to support self-management and improved outcomes.
Work collaboratively with members to develop practical solutions to overcome barriers to care.
Identify and connect members to appropriate community resources based on identified needs.
Present complex case details to the interdisciplinary care team and integrate their input into care plans as needed.
Utilize computer applications (e.g. Microsoft Excel Word Outlook Office Communicator) to document and share member-related information.
Accurately and promptly document assessments interactions referrals and follow-up plans in relevant systems.
Stay current with updates and changes to computer systems and effectively apply knowledge in day-to-day work.
Meet or exceed performance metrics within a virtual productivity-driven environment.

Requirements

Deep passion and commitment to supporting individuals with complex medical behavioral or social needs.
Bachelors degree in Social Work or license as a Licensed Practical Nurse (LPN) Certified Nursing Assistant (CNA) or Home Health Aide (HHA) preferred.
- Alternatively a high school diploma or equivalent with a minimum of 3 years of experience in a community health or healthcare setting or demonstrated experience using motivational interviewing techniques.
Must be fully vaccinated against COVID-19.
Proficiency with Microsoft Office products particularly Word and Outlook; ability to quickly learn and navigate clinical or member-related applications.
A dedicated private home workspace with secure high-speed internet access via cable or DSL.
Valid drivers license active auto insurance and reliable transportation for occasional field visits to members hospitals or community locations.
Residency within the Philadelphia PA area is required.

Preferred Qualifications:

Bilingual proficiency (spoken and written).
Formal training or demonstrated skill in motivational interviewing.

Required Skills:

Minimum Educational Requirements: Bachelors degree in a Health or Human services related course of study. Examples but not limited to: Nursing Social work Psychology Occupational Therapist Physical Therapist Physician Emergency Medical Technician (EMT) OR Associates Degree in a Health or Human Services related course of study AND 2 years experience working in that field of study OR A minimum of one year experience in a health or human services related field demonstrating an ability to perform the description of duties and essential functions.

Required Education:

Bachelors degree in a Health or Human services related course of study. Examples but not limited to: Nursing Social work Psychology Occupational Therapist Physical Therapist Physician Emergency Medical Technician (EMT) OR Associates Degree in a Health or Human Services related course of study AND 2 years experience working in that field of study OR A minimum of one year experience in a health or human services related field demonstrating an ability to perform the description

Job DescriptionAs a key member of our care team you will engage with members in personeither at a facility or in a community settingas well as virtually over the phone. You will support members by assessing their overall health and wellness helping them set meaningful goals and guiding them toward h...

Job Description

Key Responsibilities:

Establish meaningful connections with members through face-to-face or telephonic interactions.
Conduct comprehensive assessments that address members biopsychosocial functional and behavioral health needs.
Apply motivational interviewing techniques to help members uncover intrinsic goals and inspire positive behavior change.
Practice active listening to gather relevant information and respond dynamically during assessments.
Encourage active participation in the assessment process and collaboratively develop individualized plans of care that reflect each members goals needs and preferences.
Identify urgent or high-risk situations and escalate appropriately to ensure timely intervention.
Partner with members to define health goals and identify barriers that may impact goal achievement.
Provide education on health and wellness topics to support self-management and improved outcomes.
Work collaboratively with members to develop practical solutions to overcome barriers to care.
Identify and connect members to appropriate community resources based on identified needs.
Present complex case details to the interdisciplinary care team and integrate their input into care plans as needed.
Utilize computer applications (e.g. Microsoft Excel Word Outlook Office Communicator) to document and share member-related information.
Accurately and promptly document assessments interactions referrals and follow-up plans in relevant systems.
Stay current with updates and changes to computer systems and effectively apply knowledge in day-to-day work.
Meet or exceed performance metrics within a virtual productivity-driven environment.

Requirements

Deep passion and commitment to supporting individuals with complex medical behavioral or social needs.
Bachelors degree in Social Work or license as a Licensed Practical Nurse (LPN) Certified Nursing Assistant (CNA) or Home Health Aide (HHA) preferred.
- Alternatively a high school diploma or equivalent with a minimum of 3 years of experience in a community health or healthcare setting or demonstrated experience using motivational interviewing techniques.
Must be fully vaccinated against COVID-19.
Proficiency with Microsoft Office products particularly Word and Outlook; ability to quickly learn and navigate clinical or member-related applications.
A dedicated private home workspace with secure high-speed internet access via cable or DSL.
Valid drivers license active auto insurance and reliable transportation for occasional field visits to members hospitals or community locations.
Residency within the Philadelphia PA area is required.