Regional Hospitality Lead

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Key Responsibilities

Hospitality Excellence

Maintain and enhance service standards and operational playbooks across Nordic markets

Deliver exceptional guest experiences from arrival through departure at all regional locations

Ensure consistent brand delivery while adapting to local Nordic cultural preferences and business practices

Team Leadership

Lead and develop hospitality professionals and vendor teams across Denmark Sweden Norway Benelux and Finland

Build strong relationships with senior stakeholders throughout the Nordic region

Foster continuous improvement culture through training and mentorship programs tailored to regional needs

Navigate multilingual team environments and cultural nuances across Nordic countries

Executive Engagement

Serve as primary hospitality contact for client leadership across the Nordic region

Present confidently to executives with polished communication standards in English and local Nordic languages as required

Represent the organization at regional industry events and client meetings

Operations Management

Oversee complex event production across multiple Nordic markets with meticulous attention to detail

Balance operational execution with strategic planning for regional growth and market penetration

Coordinate with local suppliers and vendors

Regional Strategy

Develop and implement hospitality strategies that align with regional business objectives

Monitor local market trends and competitive landscape across Nordic countries

Ensure compliance with local regulations and cultural expectations in each market

Drive regional revenue growth through enhanced hospitality offerings

Required Competencies

Core Skills

Customer-centric mindset with unwavering focus on guest satisfaction across diverse Nordic cultures Natural relationship builder with diverse stakeholders in multinational environments

Strong corporate hospitality and event management expertise with regional scalability

Intuitive brand representation and experience delivery adapted to Nordic market expectations

Executive presence with confidence in senior leadership interactions across cultural boundaries

Professional Capabilities

Exceptional detail orientation with strategic perspective for regional operations

Strong multitasking and prioritization abilities across multiple markets simultaneously

Proactive problem-solving with anticipatory thinking for regional challenges

Impeccable communication and project management skills in multicultural settings

Regional Requirements

Fluency in English and Dutch

Experience managing operations across multiple countries with varying regulations and practices

Willingness to travel (up to 50% travel expected)

This role demands a leader who combines strategic vision with flawless execution to establish and maintain the Nordic region as a premier hospitality operation delivering consistent excellence across diverse markets while respecting local cultural nuances and business practices.

#LI-WM1

Location:

On-site Amsterdam NLD

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...