Learner Engagement Operations Specialist

At InStride people are our purpose.

We believe that investing in people is the most powerful way to drive successfor individuals and organizations alike.

As a public benefit corporation we partner with leading employers to unlock opportunities for their employees providing access to top-tier education programs that align with their employees career goals and the companys business goals.

Our mission goes beyond skill-building; were here to empower our partners employees to advance their careers elevate their expertise and achieve meaningful personal and professional growth.

No matter the team youre on our dedication to the success of our partners and their employees is what drives us. If youre passionate about making a difference and driving educational and professional advancement InStride is the place for you.

To get a better feel for our culture watch more here.

Candidates must be located in one of the following states to be considered eligible for employment: AZ CA CO CT FL GA IL IN KS LA MD MA MI MO NV NH NJ NY PA OH OR TX VA WA WI.

What were looking for (role overview):

Reporting to Senior Manager Learner Engagement InStride is seeking a detail-oriented and tech-savvy professional to join our Learner Engagement team as an Operations this role youll drive the execution of marketing campaigns and engagement strategies maintain data accuracy and support the seamless operation of tools and systems that drive our learner engagement efforts. The ideal candidate is organized proactive and eager to develop their skills while contributing to the success of learners through efficient operational support.

Skills wed love to see you show off:

• Attention to Detail: You consistently ensure accuracy in data workflows and campaign execution.
• Operational Efficiency: You can manage multiple tasks with precision and prioritize effectively to meet deadlines.
• Technical Aptitude: You are comfortable navigating project management platforms and learning new tools quickly.
• Quality Assurance: You excel at catching errors and ensuring every project meets high standards before launch.
• Collaboration: You thrive when working with cross-functional teams to achieve shared goals.

Who you are (ideal profile):

• 3 years of experience supporting marketing teams in an operational capacity
• Youre highly organized and enjoy tackling operational challenges with a proactive mindset.
• You value accuracy and take pride in ensuring the behind-the-scenes work is flawless.
• Youre eager to learn and grow within a supportive dynamic team environment.
• You align with our mission to empower learners and are motivated by contributing to their success.
• You bring a positive attitude and are ready to adapt to the needs of a fast-paced team.

How you will create impact (key responsibilities):

• Own the development of multi-channel learner engagement campaigns by coordinating and ensuring the on-time completion of Design Content and Lifecycle tasks ensuring they meet all requirements of the brief as directed by the Learner Engagement lead.
• Conduct quality assurance (QA) checks on campaign deliverables and communications to maintain high standards and consistency with Corporate Partner guidelines.
• Prepare and compile data for reporting utilizing existing dashboards and templates enabling senior team members to analyze performance.
• Assist in creating and maintaining process documentation to ensure clarity and usability for the team.
• Collaborate with cross-functional teams to align operational Learner Engagement efforts with strategic priorities.

We are looking for someone who is not only technically skilled but also enthusiastic about making ameaningful impact. If this description resonates with you were excited about the possibility of having youon our team. As a skills-driven employer we encourage you to apply if there is a skill-fit even in theabsence of years of experience.

Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At InStride we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this role!

Benefits @ InStride

As an organization that champions investing in people its critical we walk the talk. Thats why InStride employees are eligible to enroll in 2800 online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs InStride covers your tuition upfront regardless of your course of study degree type or school - eligible to employees starting Day 1.

This role is also eligible for the following benefits:

• 401(k) plan with company match
• Flexible vacation policy
• Paid family leave
• Best-in-class health care benefits
• And more!

InStride Diversity and Inclusion Statement

At InStride we foster a culture of belonging we support authenticity and intersectionality and we embrace and appreciate our differences. We do this by building a diverse pipeline of talent and ensuring equitable access to opportunities information and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you have a disability or special need that requires accommodation please let your recruiter know.

Policies & Disclosure

InStride recommends employees have their COVID vaccinations. InStride may require employees to have COVID vaccination before entering the office or attending any InStride-related even in the future. However we do not require this at this time.

For questions on how we use personal information of job applicants please refer to InStrides Job Applicant Privacy Policy.

Beware of recruiting scams. InStride does not require a financial transaction or any financial account information to be eligible for employment. If you receive a message purporting to be from InStride asking you for a financial transaction your financial account information or any other sensitive information please do not respond and let us know immediately at .

About InStride

InStride is a human capital management company that helps organizations retain talent upskill employees and fill critical workforce roles through education programs. By breaking down barriers to learning fostering career growth aligned with organizational goals and simplifying program management InStride delivers lasting impact. Partnering with forward-thinking companies like Labcorp Adidas and SSM Health InStride drives meaningful social and business outcomes by providing access to life-changing education. Visit or follow InStride on LinkedIn for more information and up-to-date news.