Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Instructions:
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Job Profile Name:
*TC/Recruiting to Update*
Child Name:
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Global LoS:
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Global Network:
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Global Competency Network:
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Go-To-Market:
Managed Services
Sector:
Not Applicable
Programme Type:
Experienced
Additional Responsibilities: (This field may be used to describe the daily role duties and/or purpose of this Job Profile/Job Description. The field is limited to 500 characters including spaces.)
A Senior Windows Server Administrator role to review monitoring dashboards (CPU memory disk network I/O) and eventlog alerts validate that overnight backups and replication jobs completed successfully. Triage new servicedesk tickets related to server outages performance degradation or useraccess issues. Investigate root causes apply fixes or workarounds and document resolutions in the ticketing system. Coordinate with application network or storage teams when multiple layers are involved. Patch Management and Maintenance assess and approve Windows Server patch releases security updates and firmware upgrades. Schedule and deploy updates in test environments; validate application compatibility. Roll out approved patches to production servers during approved maintenance windows
Active Directory and Security Administration Virtual Infrastructure Operations
Deploy configure and manage VMs on Hyper-V or VMware clusters Automation and Scripting
Develop or refine PowerShell scripts to automate routine tasks (provisioning reporting patching)
Maintain and versioncontrol automation playbooks or configuration templates. Attend crossfunctional stand-ups or planning calls with network security database and application teams Provide technical input for infrastructure projects upgrades and cloud-hybrid initiatives Mentor junior staff on best practices standard operating procedures and troubleshooting techniques Documentation and Continuous Improvement
Minimum Degree Required: Bachelors
Degree Preferred:
Bachelors or masters in science Computer Science Engineering
Minimum Years of Experience: 4 -8 year(s)
Certifications Required:
1. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent certification
2. Experience with Azure or AWS infrastructure services and hybrid cloud architecture
Certifications Preferred:
Familiarity with configurationmanagement tools (Ansible Chef Puppet)
Knowledge of security best practices vulnerability management and compliance frameworks (e.g. CIS NIST)
Exposure to containerization technologies (Docker Kubernetes)
Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT*
Install configure and maintain Windows Server operating systems ()
Administer Active Directory DNS DHCP Group Policy Objects and security policies
Manage virtualized environments using Hyper-V and VMware vSphere
Implement monitor and fine-tune patch management (WSUS SCCM) and server updates
Design and maintain backup recovery and disasterrecovery solutions (e.g. Veeam Azure Backup)
Automate routine tasks and workflows using PowerShell scripting and configurationmanagement tools
Monitor server health and capacity troubleshoot performance bottlenecks and resolve incidents in a 247 support model
Collaborate with network storage security and application teams on system integrations and infrastructure projects
Maintain accurate documentation of system configurations procedures and operational runbooks
Participate in architecture reviews and recommend improvements to enhance security scalability and reliability
Mentor junior administrators share knowledge and drive continuous process improvement
ITSM - Incident Change Service request management & problem management
Preferred Knowledge/Skills: (character count limit 5000)* PLEASE MAKE THIS A BULLETED LIST WHERE EACH SENTENCE STARTS WITH THE SAME VERB TENSE (I.E. PROVIDES DEVELOPS FACILITATES ETC.)
Proficiency with Active Directory DNS DHCP Group Policy and PKI
Experience with virtualization platforms (Hyper-V and/or VMware)
Strong PowerShell scripting skills and familiarity with automation frameworks
Solid understanding of networking fundamentals (TCP/IP routing switching firewalls)
Experience with patchmanagement solutions (WSUS SCCM) and backup/recovery tools
Working knowledge of SAN/NAS storage technologies and integration with Windows servers
Excellent problem-solving skills attention to detail and ability to work independently or in a team
Strong written and verbal communication skills with the ability to explain technical concepts to nontechnical stakeholders
Should possess knowledge of following tools -
A. BMC TrueSight Server Automation
B. BMC Helix Automation Center
C. Windows
E. Jira Data Center
F. Confluence Data Center
G. GitHub
H. PowerShell Universal
I. ServiceNow (Incident Request Change Management)
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Senior IC
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