Junior French Speaking Hybrid Customer Support- Relocation Support

Braga - Portugal

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Respond to customer inquiries via phone email and chat in a professional and friendly manner.
Assist customers with product information order issues and general inquiries.
Resolve customer concerns and escalate more complex issues when necessary.
Provide effective solutions to ensure customer satisfaction.
Maintain accurate records of customer interactions in the CRM system.

What We Are Looking For

Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
Strong problem-solving skills and the ability to empathize with customers.
Must be available to work on-site in Braga.

What We Offer

Competitive salary and benefits.
Private health insurance.
Paid training and ongoing support.
A friendly and supportive work environment.
Opportunities for career advancement.

Work Schedule

Monday to Friday: 07:00 AM 05:30 PM (rotational shifts).
Days Off: Saturday and Sunday.

Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and friendly manner.Assist customers with product information order issues and general inquiries.Resolve customer concerns and escalate more complex issues when necessary.Provide effective solutions to ensu...