Telecaller – Collections
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description – Telecaller
Vertical: Mortgage Collection (Home Loan & LAP)
Role: Telecaller – Collections
Location: Delhi (Karol Bagh)
CTC: Up to 3.5 LPA
Experience:
• 12th Pass – Minimum 2 Years
• Graduate – Minimum 6 Months
Languages Mandatory: Malayalam Kannada Telugu Tamil
About the Role:
The Telecaller will be responsible for handling collection calls for Mortgage customers ensuring timely follow-ups customer coordination and resolution of overdue accounts.
Key Responsibilities:
• Make outbound collection calls to mortgage customers
• Follow up on overdue payments and commitments
• Maintain accurate calling records and customer responses
• Coordinate with field collection teams when required
• Ensure adherence to calling protocols and compliance norms
• Escalate non-responsive or critical cases to seniors
• Support portfolio regularisation and recovery efforts
Why Join This Organisation:
• Structured collection process with defined workflows
• Digital systems for tracking and follow-ups
• Stable organisation with long-term career prospects
• Exposure to secured mortgage portfolio management
Apply to:
Subject Line: Telecaller – Mortgage Collection – Delhi
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Regards
Team HR
Staffiaa Services
