Customer Service Representative with German

Thessaloníki - Greece

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Ready for sunshine career growth and a fresh start in Greece

About the Company

Join a family-owned German company with over a century of heritage consistently ranked among Germanys best employers by Great Place to Work. This premium manufacturer is known for its commitment to quality sustainability and employee developmentoperating in 47 countries worldwide.

About the Role

As a German-Speaking Customer Service Representative youll be the voice of a trusted brandhelping customers get the most out of their products. Youll work remotely from Greece supporting German-speaking customers via phone email and chat.

Your daily tasks:

Communicating through various channels (email chat and phone) to address product or service questions
Advising customers on the proper use of their home appliances
Handling customer concerns efficiently clarifying needs and finding solutions
Processing refunds exchanges and orders
Following up to ensure customer satisfaction

Requirements

What Youll Need

Native or fluent German (C1/C2 level)
Good English communication skills (B2)
Strong verbal and written communication with active listening skills
Comfortable using basic technology and software tools
A positive solution-oriented attitude
Willingness to relocate to Greece within 4 weeks of receiving an offer

Nice to have:

Previous customer support or troubleshooting experience
Experience in the home appliance or consumer electronics industry

Benefits

Whats In It For You

Relocation package: Flight to Greece 4 weeks hotel accommodation support finding housing (all covered)
Competitive salary 10% performance bonus 2 extra salaries per year
Healthcare benefits and additional discounts
Full paid training by certified instructors
Career growth and development opportunities
Free Greek language courses online
Modern facilities with relaxing break areas
Team events and community initiatives

Required Skills:

Native or fluent German (C1/C2 level) Good English communication skills (B2) Strong verbal and written communication with active listening skills Comfortable using basic technology and software tools A positive solution-oriented attitude Willingness to relocate to Greece within 4 weeks of receiving an offer Nice to have: Previous customer support or troubleshooting experience Experience in the home appliance or consumer electronics industry

Required Education:

None

This is a remote position.Ready for sunshine career growth and a fresh start in GreeceAbout the CompanyJoin a family-owned German company with over a century of heritage consistently ranked among Germanys best employers by Great Place to Work. This premium manufacturer is known for its commitment...