Technical Specialist Tier 2 (Media Management)

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Recruitment Fraud Alert

Weve learned that scammers are impersonating Commvault team membersincluding HR and leadershipvia email or text. These bad actors may conduct fake interviews and ask for personal information such as your social security number.

What to know:

Commvault doesnotconduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information SSN etc) before your first day.

If you suspect a recruiting scam please contact us at

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover take action and rapidly recover from cyberattacks keeping data safe and businesses resilient. The companys unique AI-powered platform combines best-in-class data protection exceptional data security advanced data intelligence and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years more than 100000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks improve governance and do more with data.

Technical Specialist - Tier 2 (Media Management)

The Opportunity:

We are looking for a highly motivated Technical Specialist Tier 2 (Media Management) to join our Technical Support team. This role focuses on the core data protection infrastructure involving advanced troubleshooting of storage systems Media Agents libraries and data movement workflows.

The specialist will play a key role in analyzing performance-related issues and ensuring seamless hardware and software integration. The ideal candidate will have a solid technical foundation in storage arrays networking Windows and Linux fundamentals and deduplication technologies.

You will collaborate closely with cross-functional teams to evaluate storage risks prioritize hardware remediation efforts and contribute to improving the organizations overall data reliability and performance.

What youll do

Handle advanced troubleshooting of Media Agent workflows storage targets and data movement.
Analyze and resolve issues related to SAN NAS NFS SMB and storage arrays.
Manage and troubleshoot configurations for tape libraries VTL and cloud storage integration.
Perform performance analysis and troubleshooting to optimize backup speeds and reliability.
Investigate Media Agent crashes and deep dive into deduplication and Auxcopy workflows.
Collaborate with hardware vendors (NetApp Dell EMC HPE Pure) to resolve integration issues.
Analyze multipathing (MPIO) and networking issues affecting data transport.
Provide mentorship and technical guidance on storage best practices to internal teams.

Who you are

8 years of experience in storage/backup media support or administration.
Strong experience in Media Agent workflows and data path troubleshooting.
Deep understanding of SAN NAS NFS SMB and enterprise storage arrays.
Knowledge of tape libraries VTL and cloud storage mechanisms.
Strong networking fundamentals and performance analysis skills.
Basic understanding of Deduplication Compression Indexing and Auxcopy.
Familiarity with major storage vendors (NetApp Dell EMC HPE Pure) and multipathing tools is a plus.
Experience with Linux/Windows administration as it pertains to storage mounting and management.

Youll love working here because...

Continuous professional development product training and career pathing
Annual health check-ups Tuition Reimbursement
An inclusive company culture an opportunity to join our Community Guilds
Personal accident cover and Term life cover

Ready to #makeyourmark at Commvault Apply now!

#LI-RK1

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvaults goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault please email For any inquiries not related to an accommodation please reach out to .

Commvaults Privacy Policy

Required Experience:

Recruitment Fraud AlertWeve learned that scammers are impersonating Commvault team membersincluding HR and leadershipvia email or text. These bad actors may conduct fake interviews and ask for personal information such as your social security number. What to know:Commvault doesnotconduct interviews ...