Senior Federal Deployment Manager | Active Security Clearance

Your Career

The Palo Alto Networks Xpanse Deployment Management team is responsible for the successful implementation execution and relationship management of all national security engagements. This team sits between Sales Product and Engineering to deliver maximum analytical value to our end users ensure strong product engagement drive renewals and expansions solicit product feedback and scope new product features. 

As a Senior Deployment Manager you will serve alongside mission-focused cross-functional teammates to identify processes product features and deployment strategies that pave the way for Xpanse to scale quickly both within existing customers and to new customer bases. Senior Deployment Managers will work with senior team members and executives across Palo Alto Networks to continually improve product performance and impact effect customer satisfaction and retention and facilitate rapid feedback loops between Product and our users. 

Your Impact

Onboarding

• Training users on the technical functions of the Expander and ILI platforms
• Conducting leadership briefings at customer sites to ensure understanding of Xpanses capabilities and engagement progress
• Definiting workflows implementing Expander and ILI into existing toolkits and understanding their most pressing challenges
• Embedding with the customer to maximize impact and operationalization

Account Management

• Driving user engagement and adoption; understanding the unique bureaucratic environments in which the user operates
• Leading customer training with Xpanse products and services
• Managing relationships with user-level and executive-level stakeholders
• Providing analytical support at customer request; guiding customers through analytic workflows within Expander participating at all stages of customer investigations to drive wins; this requires mastering our product capabilities and providing ongoing QA support for Expander and ILI
• Technical troubleshooting (in collaboration with Engineering team)
• Serving as customer advocate with members of product management and engineering to improve our products
• Soliciting and documenting customer feedback using qualitative and quantitative methods 
• Writing and disseminating detailed engagement progress reports to relevant team members across the team

Renewals and Expansion

• Working closely with Sales to facilitate contract renewals and customer expansions on products and services

Qualifications :

Your Experience 

• 7 years of experience in technical client engagement and/or technical intelligence analysis
• Familiarity with government and military organizational structures e.g. how mission priorities and workflows influence technology adoption
• Ability to systematically analyze challenges and drive measurable improvements in user adoption 
• Strong communication and presentation skills with the ability to brief senior leaders
• Demonstrated ability to learn and absorb new technical domains quickly
• Advanced understanding of broad cybersecurity issues (plus not a requirement)
• Proven track record of thriving in cross-functional environments and building trust across Sales Product and Engineering
• Active U.S. TS/SCI security clearance required at time of hire
• Travel expectations of 30% annually

Additional Information :

The Team

Our theater-based Technical Solutions team collaborates with large organizations around the world to accelerate platform adoption and ensure long-term customer success. As part of our Worldwide Technical Solutions organization you find fulfillment in empowering our technical sellers with access to AI-driven tools and automation demos and sandboxes design and deployment guides and comprehensive technical training and certifications with the ultimate goal of maximizing their effectiveness as a technical seller and enabling them to solve the most complex security challenges.
 

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $142000 - $230000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time