Field Service Representative Vancouver, British Columbia

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Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Diagnostics one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

As a global leader in clinical diagnostics Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals reference and research laboratories and physician offices around the world. Every hour around the world more than one million tests are run on Beckman Coulter Diagnostics systems impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency clinical confidence adaptive collaboration and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Field Service Representative (FSR) for Beckman Coulter Diagnostics is responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.

This position reports to the Canada West Field Service Manager and is part of the Field Service Organization located in Vancouver British Columbia and will be working remotely to cover areas within British Columbia and other provinces as necessary.

In this role you will have the opportunity to:

• Independently serve customers by performing troubleshooting repair installation validation and preventive maintenance on designated instrumentation.

• Complete timely and accurate preventive maintenance field modifications instrument repairs and service documentation. Deliver exceptional customer service to Beckman Coulter clients including technical training on diagnostic products and systems.

• Focus on customer needs and satisfaction while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the districts territory and or Canada experiencing all the various places our instrumentation is utilized.

The essential requirements of the job include:

• Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology or a related field with a minimum of 3-years of relatable experience (field service experience preferred).

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel in the Vancouver Interior BC and to and from United States of America 50% travel overnight within territory or locations
• Must have a valid drivers license with an acceptable driving record
• Ability to lift move or carry equipment up to 50lb any other physical requirements candidates must be able to lift lower and carry up to 50 lbs. unassisted (e.g. tools replacement parts consumables). Physical requirements include frequent bending stooping twisting turning crouching/crawling pushing/pulling and prolonged sitting or standing. Must also be able to reach at above and below shoulder level flex/extend the neck and demonstrate good hand and finger dexterity.

It would be a plus if you also possess previous experience in:

• Experience servicing any of the following IVD instrumentation: clinical chemistry immunochemistry hematology urinalysis lab automation.

Beckman Coulter Diagnostics a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The annual salary range OR the hourly range for this role is $75000.00 $85000.00 CAD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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