DescriptionPosition Overview
We are seeking a highly organized and detail-oriented Program Manager / Technical Writer to lead cross-functional initiatives while creating clear concise and accurate documentation. This hybrid role combines program management expertise with technical writing skills to ensure successful project delivery and high-quality content that supports internal teams and external stakeholders.
Key Responsibilities
Program Management
- Plan execute and oversee multiple projects ensuring alignment with organizational goals timelines and budgets.
- Develop and maintain project plans schedules and status reports.
- Coordinate cross-functional teams manage dependencies and mitigate risks.
- Facilitate meetings track action items and ensure timely completion of deliverables.
- Monitor KPIs and provide regular updates to leadership and stakeholders.
Technical Writing
- Create and maintain technical documentation including user guides process workflows standard operating procedures (SOPs) and training materials.
- Translate complex technical concepts into clear user-friendly content for diverse audiences.
- Collaborate with subject matter experts (SMEs) to gather information and validate accuracy.
- Ensure documentation complies with organizational standards regulatory requirements and best practices.
- Manage version control and maintain documentation repositories.
Qualifications
- Education: Bachelors degree in Business Technical Communication Information Technology or related field.
- Experience:
- 5 years in program/project management with proven success in delivering complex initiatives.
- 3 years of technical writing experience in a technology or compliance-driven environment.
- Skills:
- Strong project management skills (PMP or similar certification preferred).
- Excellent written and verbal communication skills.
- Proficiency in documentation tools (e.g. Confluence SharePoint MS Office Adobe Acrobat).
- Familiarity with Agile methodologies and risk management practices.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience in Governance Risk & Compliance (GRC) or related domains.
- Knowledge of regulatory frameworks (e.g. SOX ISO NIST).
- Technical background in IT systems or cybersecurity.
Core Competencies
- Strategic thinking and problem-solving.
- Attention to detail and commitment to quality.
- Strong interpersonal and stakeholder management skills.
- Adaptability and continuous learning mindset.
DescriptionPosition OverviewWe are seeking a highly organized and detail-oriented Program Manager / Technical Writer to lead cross-functional initiatives while creating clear concise and accurate documentation. This hybrid role combines program management expertise with technical writing skills to e...
DescriptionPosition Overview
We are seeking a highly organized and detail-oriented Program Manager / Technical Writer to lead cross-functional initiatives while creating clear concise and accurate documentation. This hybrid role combines program management expertise with technical writing skills to ensure successful project delivery and high-quality content that supports internal teams and external stakeholders.
Key Responsibilities
Program Management
- Plan execute and oversee multiple projects ensuring alignment with organizational goals timelines and budgets.
- Develop and maintain project plans schedules and status reports.
- Coordinate cross-functional teams manage dependencies and mitigate risks.
- Facilitate meetings track action items and ensure timely completion of deliverables.
- Monitor KPIs and provide regular updates to leadership and stakeholders.
Technical Writing
- Create and maintain technical documentation including user guides process workflows standard operating procedures (SOPs) and training materials.
- Translate complex technical concepts into clear user-friendly content for diverse audiences.
- Collaborate with subject matter experts (SMEs) to gather information and validate accuracy.
- Ensure documentation complies with organizational standards regulatory requirements and best practices.
- Manage version control and maintain documentation repositories.
Qualifications
- Education: Bachelors degree in Business Technical Communication Information Technology or related field.
- Experience:
- 5 years in program/project management with proven success in delivering complex initiatives.
- 3 years of technical writing experience in a technology or compliance-driven environment.
- Skills:
- Strong project management skills (PMP or similar certification preferred).
- Excellent written and verbal communication skills.
- Proficiency in documentation tools (e.g. Confluence SharePoint MS Office Adobe Acrobat).
- Familiarity with Agile methodologies and risk management practices.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience in Governance Risk & Compliance (GRC) or related domains.
- Knowledge of regulatory frameworks (e.g. SOX ISO NIST).
- Technical background in IT systems or cybersecurity.
Core Competencies
- Strategic thinking and problem-solving.
- Attention to detail and commitment to quality.
- Strong interpersonal and stakeholder management skills.
- Adaptability and continuous learning mindset.
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