Senior Director, Occupancy Planning & Management

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Job Description: Occupancy Planning Lead

What this job involves:

As an Occupancy Planning Lead at JLL youll be at the forefront of shaping a brighter way for our clients and fellow employees while playing a crucial role in assuring delivery of JLL best practices via Occupancy Planning & Management products solutions and tools to our real estate this leadership role youll leverage your expertise to optimize space utilization enhance workplace efficiency and create environments where teams can thrive. Youll serve as an account leader for delivery of Occupancy Planning and Management bringing best practices industry insight and thought leadership to accounts while acting as a trusted advisor to clients Account Directors and teams.

What your day-to-day will look like:

Strategic Leadership & Client Management:

• Analyze current space utilization and develop data-driven occupancy strategies

• Foster critical relationships between various individuals and organizations while ensuring coordination and collaboration among various JLL businesses

• Act as a Subject Matter Expert (SME) for key systems/processes and client deliverables

• Collaborate with cross-functional teams to create and implement space plans

Team Management & Development:

• Manage a team train and mentor as needed

• Think strategically simplify the complex see the big picture and drive results

• Go above and beyond to help with any tasks and solve problems effectively

Space Planning & Analysis:

• Conduct regular occupancy audits and provide recommendations for improvement

• Manage space allocation requests and coordinate moves adds and changes

• Plan and manage portfolios while maximizing space utilization

• Assist clients in their migration plans group and individual moves

• Review prepare and update project status reports on actual versus projected seat demand

Reporting & Communication:

• Develop and maintain occupancy reports and dashboards for stakeholders

• Create accurate and credible planning reports to support Corporate Real Estate decision making including space demand and utilization tracking

• Report on current supply and capacity and forecast inventory changes

• Consolidate data and floor plans into PowerPoint presentations for clients

Continuous Improvement:

• Identify opportunities for cost savings and efficiency improvements in space utilization

• Ensure compliance with workplace standards and regulations

• Implement flex office hoteling and alternative workplace solutions programs

Required Skills and Experience:

• Bachelors degree in Real Estate Finance Architecture Design Construction Management Facilities Management or related field

• 8-15 years of progressively responsible experience in managing occupancy space move management and change management processes across a broad geography

• Expert level data analytical skills and mastery of Sheets and Excel

• CAFM system and AutoCAD experience

• Proficiency in Microsoft Office Suite and Google Suites

• Strong analytical and problem-solving skills

• Excellent written and verbal communication skills including active listening and the ability to engage at all levels of leadership from administrative to executive level

• Ability to manage multiple projects and deadlines effectively

• Strong working knowledge of architectural drawings and furniture systems

• Knowledge of workplace trends and best practices in space utilization

Desired or Preferred Experience and Technical Skills:

• Masters degree in Business Facilities Management or related field

• Professional certifications (e.g. CFM IFMA)

• Experience with BIM software and technologies

• Knowledge of sustainability practices in workplace design

• Familiarity with change management principles

• Experience in a global corporate environment

• Demonstrated ability to drive innovation in space planning and utilization

• High level of performance in project budgeting and scheduling

At JLL we believe the most effective teams are built when everyone is empowered to thrive. We support each others wellbeing and champion inclusivity and belonging across teams. Join us in taking the more inspiring innovative and optimistic path toward success in the dynamic world of occupancy planning leadership.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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