The Entry Level Customer Service Assistant will support daily customer interactions ensuring clients receive high-quality assistance and timely solutions. This role is ideal for individuals looking to begin a professional career in customer relations while developing strong communication problem-solving and organizational skills. You will play an essential role in maintaining exceptional service standards and promoting a positive experience for every customer.
Responsibilities
Assist customers by responding to inquiries providing information and offering solutions in a professional manner.
Maintain accurate records of customer communications service requests and follow-up actions.
Collaborate with internal teams to ensure timely resolution of customer needs.
Support administrative tasks such as scheduling data entry and documentation.
Contribute to a client-focused environment by upholding company service protocols and communication guidelines.
Identify opportunities to improve service processes and enhance customer satisfaction.
Qualifications :
Strong communication and active listening skills.
Professional attitude with the ability to handle customer interactions confidently and respectfully.
Strong organization and multitasking abilities.
Problem-solving mindset and willingness to learn new skills.
Ability to work effectively both independently and within a team.
Must be legally authorized to work in the United States.
Additional Information :
Competitive annual salary of $47000 $51000.
Clear growth and advancement opportunities within GG Media.
Skill-building experience in customer relations communication and operations.
Supportive and professional work environment.
Job Type: Full-time on-site role in Fort Worth TX.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more