Customer Service Support Lv2

Wichita, KS - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Customer Service Support
Client: Food Manufacturing Company
Duration: 6 Months (Possible Extension)
Location: Wichita KS 67213
Shift: 7:30 4:30 or 8:00 5:00 (Mon Fri)

Role Summary
Supports order management & claims process to ensure smooth customer experience.

Key Duties

Support claims management & documentation
Update stakeholders on claim status
Resolve basic clerical/admin issues
Handle simple customer inquiries (credit/debit memos deductions)
Escalate complex issues as needed
Assist in improving internal processes

Minimum Requirements

High School Diploma or equivalent
2 years related experience

Preferred Skills

Bachelors degree (or equivalent experience)
CRM tools (Salesforce or similar)
ERP tools (SAP or similar)
Customer service or claims experience

#ZR

Title: Customer Service Support Client: Food Manufacturing Company Duration: 6 Months (Possible Extension) Location: Wichita KS 67213 Shift: 7:30 4:30 or 8:00 5:00 (Mon Fri) Role Summary Supports order management & claims process to ensure smooth customer experience. Key Duties Support ...