Automotive Service Advisor Assistant
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Job Location:
Edmonds, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary: We are looking foraService Advisor Assistantto join our growing team!Excellent earnings potential and career opportunity! We value our employees and invest in their success.
Benefits
- Competitive Compensation Package
- Medical Dental Vision and Life Insurance
- IRA Assistance Plan
- Paid Time Off
- Paid Training
- Opportunities for Growth
- Employee Discounts on Vehicle Purchase Parts Service and More!
Responsibilities
- Greet customer warmly and assess reason for visit
- The Assistant Service Advisor/Writer is responsible for the entire customer service experience until vehicle is turned back over to the customer
- Generate estimates suggest services and advise of any current promotional products/services
- Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturers specifications
- Communicate to the customer on targeted completion time.
- Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
- Document repair and maintenance changes on repair order
- Resolve customer complaints and questions
- Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
- The Service Advisor will maintain Customer Service Index (CSI) ratings as set by dealership service manager
Qualifications
- Experience is preferred
- Excellent customer service skills
- Strong written and communication skills
- Consistent and stable work history
- Valid drivers license and clean driving record
- Professional appearance and work ethic
- Great organizational skills
- Ability to read write and speak English fluently
- Resume must be uploaded and online assessment completed for immediate consideration
- Applicants must pass pre-employment testing to include background checks MVR and drug screen
About Us: Campbell Auto Groupis a third-generation company family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees customers and the community. We value our employees and invest in their success.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Automotive Sales Consultant We have an opening in our sales department for an enthusiastic self-starter. Campbell Auto Group is in a great location and we have...
