Service Now Solution Architect, CSM and FSM

Marshall County, WV - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Service Now Solution Architect CSM and FSM Implementation experience is must.

Location: Remote (25% travel)
Duration: 6 Months

Sr Technical Consultant - CSM FSM

Key Responsibilities:

Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions including CSM FSM and other ServiceNow applications.
Strategic Planning: Collaborate with business stakeholders project managers and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
Customization & Configuration: Oversee the customization and configuration of ServiceNow modules ensuring best practices and scalability.
Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP Active Directory SAP and custom APIs) ensuring seamless data flow and system interoperability.
Leadership & Mentorship: Provide technical leadership and guidance to development teams ensuring the adoption of best practices and consistent high-quality coding standards.
Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance usability and cost-efficiency including reviewing data models integrations and workflows.
Governance & Security: Establish governance processes to ensure the integrity security and compliance of ServiceNow environments including the proper management of data access control and system configurations.
Client Engagement: Act as a subject matter expert providing advice and recommendations to clients on ServiceNow architecture process automation and platform capabilities.
Documentation: Produce comprehensive solution documentation including architecture diagrams workflows and implementation guides.
Upgrades & Enhancements: Lead efforts for system upgrades patching and platform enhancements ensuring minimal impact on operations and aligning with new ServiceNow releases and features.

CSM and FSM Implementation experience is must.

Role: Service Now Solution Architect CSM and FSM Implementation experience is must. Location: Remote (25% travel)Duration: 6 Months Sr Technical Consultant - CSM FSMKey Responsibilities:Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions including CSM FSM and...