IT Manager

Forgen is dedicated to building a better future - for generations.

Location: Rocklin CA; Denver CO

Position Summary

The Information Technology (IT) Manager provides oversight and management of the companys IT Service and Infrastructure value chains. Ensuring that computer hardware and software as well as networks and servers perform consistently and effectively. Directly supervise one to four direct reports. This role acts as the point of contact for ITSM-related planning projects budgets long-term problem solving handling of incidents and issues with the companys IT addition this role is responsible for administering systems and working to deploy and implement.

Forgen Overview

Forgen is a leading geotechnical and specialty civil construction company operating across North America. We are dedicated to delivering innovative solutions for complex civil geotechnical and environmental challenges guided by our core values of integrity passion teamwork and smart work.

Key Responsibilities

Vendor Management

• Work with vendors to negotiate and manage contracts.
• Find new vendors and technology then negotiate contracts.
• Make IT purchases and review and approve all IT-related invoices.
• Through continual improvement methods identify and implement process improvements.

Leadership

• Offer guidance training team building and mentoring opportunities to the IT Service team.
• Delegate tasks to IT Service and Infrastructure members.
• Review IT Technician performance and if necessary take corrective action including mediation and problem resolution.
• Review change plans and take action to prevent issues.
• Create a sense of common purpose and commitment.
• Review training and development options and select appropriate methods to increase staff knowledge.

Administration

• Respond to vendor owner and employee incident escalations.
• Assist employees with issues by using remote access applications.
• Maintain disaster recovery software analyze its activity and find ways to increase its efficiency.
• Streamline data storage applications including SharePoint Dropbox etc.
• Assist with office renovations by offering insight into the IT capabilities of the location.
• Maintain and improve enterprise-wide IT infrastructure.
• Maintain and improve enterprise-wide IT systems.
• Maintain CMMC v2 evidence and audits.
• Offer 3rd-tier support.
• Any other task or duty as assigned or required.

Best Practice Processes Tools and Methods

• Using CMMCv2 - Identify and lead the introduction of relevant best practice processes tools and models.
• Promote adoption of best practice processes tools and models.
• Provide advice coaching and technical support to embed the use of best practice processes tools and models.
• Evaluate the effectiveness of best practice processes tools and models in the area of specialism.

Basic Qualifications

• Bachelors degree in Computer Science or related field.
• Three to five plus years of experience in the IT Field as a Systems Administrator or the like.
• ITIL Foundations v4 certificate.
• Construction Industry experience is a plus.
• Proficiency with Microsoft 365 Entra Intune On-Prem Active Directory Backup Solutions SharePoint Dropbox Windows and macOS VMWare Cisco Meraki SmartDeploy Dell and Apple hardware systems.
• Extensive skills training and knowledge of software and operating systems.
• Advanced knowledge of information technology standards and an in-depth understanding of the interdependence and relationship between other functional units.
• Continued grasp on IT trends best practices and ability to develop written company policies and procedures.
• Highly motivated with a demonstrated passion for excellence and taking initiative.
• Strong work ethic willing to do what it takes to get the job done right the first time.
• Demonstrated commitment to ethics and integrity.
• Passion for safety with the ability to help us ensure that nobody gets hurt.
• Team player with the ability to work independently to meet deadlines goals and objectives.
• Strong organization time management and attention to detail.
• Above average oral and written communication skills leadership skills along with the use of independent judgment and creativity applied to the resolution of issues.
• Highly proactive and responsive to internal and external customers.
• Ability to exercise independent judgment and advise project leadership on complex issues
• Good problem-solving skills/decision-making skills.
• Valid Drivers License and ability to drive on behalf of company business.

Physical Demands & Work Environment

This office-based role requires frequent computer use and effective communication with occasional travel to project sites as needed. Site visits may involve extended periods of standing or walking and required PPE with potential exposure to heavy equipment chemicals dust fumes uneven terrain and extreme weather.

This job description outlines the general scope of work and is not exhaustive. Employees may be assigned additional duties as needed. Requirements may be adjusted to accommodate disabilities except where they pose a direct safety risk.

Perks and Benefits

Forgen offers a comprehensive benefits package including medical dental vision retirement plans bonuses paid time off and more. We support a flexible work model for most non-craft positions and provide additional perks like education assistance wellness programs and employee awards.

Equal Opportunity

Forgen is an equal-opportunity employer and prohibits discrimination based on any legally protected status.

At Forgen we are committed to protecting your privacy. We collect and use your personal data to manage the recruitment process including assessing your application verifying information and if applicable entering into an employment contract. Your information may be shared with authorized third parties who perform services on our behalf such as background checks and only where permitted by law. We implement appropriate security measures to safeguard your information and retain it only as long as necessary for recruitment and legal purposes.

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