IT Support Specialist
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Job Location:
Aberdeen, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
As a IT Support Specialist you will be responsible for providing technical support and IT solutions for business clients. This role includes troubleshooting installations upgrades network support and maintaining secure reliable IT environments.
Responsibilities
- Provide on-site technical support and consultation
- Troubleshoot hardware software and network issues
- Install and configure desktops servers network equipment and VoIP systems
- Support Microsoft Windows desktop and server environments
- Assist with network infrastructure and structured cabling projects
- Recommend hardware and software upgrades
- Maintain system security and backup best practices
Requirements
Qualifications:
- Minimum 2 years of experience in IT support consulting or help desk roles
- Strong knowledge of computer hardware networking and security
- Experience with Microsoft Windows Server and desktop operating systems
- Strong troubleshooting and problem-solving skills
- Experience with VoIP systems and network infrastructure preferred
- Cloud platform experience is a plus
Benefits
- Health savings account
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Employee assistance program
- Vision insurance
- 401(k) matching
- Professional development assistance
- Life insurance
- Referral program
Required Skills:
Requirements: Strong understanding of computer hardware software and network connectivity Experience with Windows operating systems and Microsoft Office applications Excellent problem-solving and analytical skills Strong communication and customer service skills Ability to work independently and manage multiple tasks simultaneously Experience with remote support tools and ticketing systems is a plus
