Senior HR Analyst

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At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship development and leadership programs

• And more

The Senior HR Analyst will be the central connector for our Talent Learning & Culture technology ecosystem with primary responsibility for the health scalability accuracy and security of our learning and talent platforms. This role oversees how our learning management system (LMS) performance tools and future talent solutions fit together ensuring that data and workflows move reliably across systems to support leaders managers and employees.

As the primary learning system administrator you will partner with content owners compliance leaders and HR to make sure learners receive the right content at the right timetroubleshooting assignment gaps resolving data mismatches and proactively spotting inconsistencies in data inputs and course builds that affect downstream automation and reporting. You will monitor overall system health and interface queues resolving issues related to data mapping interface errors and timing inconsistencies and escalating LMS-specific issues to the Learning Technology team when appropriate. You will own the full support intake and triage process resolving issues efficiently escalating with complete context when needed and implementing/documenting fixes for logic errors completion failures or assignment misfires. Youll also oversee permissions admin access user role reviews and regular cleanup activities to support strong governance and system integrity including preparing our HealthStream environment for growth acquisitions and integrations through technical clean-up and configuration work.

You will lead the implementation and integration of new and existing tools turning system insights into better experiences for onboarding compliance training and ongoing skill development. The Senior HR Analyst will partner closely with Learning Technology Digital and HR business partners to align LMS and HRIS data (e.g. PeopleSoft) support migrations upgrades and integrations and provide practical tools and documentation to help users be successful. Youll stay current on HRIS and LMS release notes assessing upcoming changes and communicating key implications to HR partners and system administrators. Were looking for an experienced LMS administrator (3 years) with a background in HR Business Education Information Systems or a related field who is comfortable with integrations automation (APIs/AICC/complementary platforms) role-based access security and hands-on troubleshootingall with a highly customer-focused service-oriented mindset.

The Senior HR Analyst provides support to operational business partners to develop implement maintain and improve configurations and processes within systems. They will be a subject matter expert in a few functional areas within the HR domain and will provide ongoing technical consultation on new and existing functionality business processes change management and testing efforts. This person will work with technological tools to provide thorough data analysis. The Senior HR Analyst will help streamline processes by suggesting relevant insights and analyzing data about key HR metrics. This person will leverage their technical expertise to partner with key stakeholders to solve problems and work on continual process improvement to develop solutions leveraging technology.

RESPONSIBILITIES:

• Own select business processes and reports within HR Domain
• Recognize and suggest short-term and long-term goals milestones and benchmarks for key performance metrics aligned with Emorys long- and short-term business strategy and challenges related to a functional area
• Understand key business processes from end user perspectives and recommend solutions that optimize system and eliminate manual processes
• Lead the creation or revision of functional requirements for business process and report changes
• Provide business requirements to Digital configuration team when new technical solutions are needed
• Collaborate with work group to test scenarios and document results
• Work closely with the project team to track issues through resolution
• Deliver training solutions to affected stakeholders and support user adoption
• Maintain HR data tools reporting and dashboards.
• Produce and deliver standard (monthly quarterly and annual) and customized HR reports.
• Performs complex data manipulation or modeling in support of critical business decisions.
• May be responsible for approving and/or establishing user access to data management systems.
• Gather and disburse government labor statistics new employment regulations and labor laws
• Analyze competitorÂs practices and make recommendations to management
• Prepare reports of data results and present findings to senior leadership
• Contribute to system decision-making scoping and arranging HR system projects in support of the overall HR strategy
• Respond to HR data requests on an ad hoc basis by gathering analyzing and reporting relevant data from various sources.
• Maintain HR data integrity by ensuring the accuracy and consistency of input data.
• Audit HR data and troubleshoot irregularities.
• Support data governance processes.
• Develop & maintain a data glossary.
• Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfaction

SKILLS AND ABILITIES:

• Experience with consulting skills with a customer-centric solution-oriented approach
• Strong verbal and written communication and ability to communicate clearly and concisely
• Ability to develop and manage interpersonal relationships at all levels of the company
• Strong process-oriented and data-oriented problem solver
• Effectively prioritize workload comprised of both transactional and project-based tasks
• Ability to build strong relationships and collaborate across teams in a fast-paced environment adhering to project deadlines while maintaining attention to detail
• Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems
• Advanced experience with MS Excel
• Experience with data visualizations using either R/Tableau/PowerBI
• Understanding of statistical modeling and descriptive statistics
• Working knowledge of SQL

MINIMUM REQUIREMENTS:

• Bachelor or master in human resources business administration I/O psychology information technology or related field
• No professional certifications required
• 4 years of relevant HR experience
• 2 years of relevant data analytics experience
• Previous experience in leading system-related projects

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.