Promotional Email Associate Manager
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us:
Perpay is a certified B Corp and Philadelphias most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade we have established strong product-market fit and a profitable efficient operating model across a suite of products positioning Perpay as the premier financial partner for consumers with subprime credit.
With over 500000 customers who have utilized more than $1 billion in spending power we are at a pivotal moment. We are scaling our operations building new offerings and deepening our impact. We are looking for teammates eager to join us on this journey.
Our venture partners include First Round Capital and L Catterton.
Products weve built to make an impact:
- Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.
- Perpay: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.
- Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.
Our team thrives on in-person collaboration operating from our unique center-city Philadelphia office. This comfortable home away from home space offers river views and fosters rapid product development strong relationships and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office we offer sensible flexibility for personal needs such as sick children or urgent errands and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission collaboration equity and generous perks Perpay is the best place to be in Philadelphia right now.
About the Role:
The mission of the Customer Experience Team is to ensure a contextually engaging user experience and drive increased conversion rates cross-product adoption and maximize lifetime value across the full lifecycle of our products. The Promotional Email Associate Manager will play a key role in achieving this mission through evolving and leveling up our always-on demand generation strategy for the Perpay Marketplace in turn unlocking substantially higher demand and revenue across our quickly growing user base.
This is an exciting opportunity as you will be able to lead the next evolution of our demand generation initiatives and have a measurable impact on growing Perpays revenue and customer base. You will work cross-functionally with Merchandising Finance Product Design and Data / Analytics teams to bring tactics like content personalization audience refinement channel / send time optimization and continuous experimentation to life leading to increased promotional communications engagement and demand.
Responsibilities:
- Own the strategy and execution of Perpays email SMS and Push demand generation program.
- Design and implement A/B and multivariate tests to improve engagement and conversion.
- Collaborate directly with Finance on demand forecasting and calendar alignment.
- Collaborate with Merchandising on developing year-round use cases aligned to key ecommerce purchasing events and align on promotional calendar.
- Partner cross-functionally with Product Engineering and CX to enhance personalization and automation.
- Define success metrics analyze performance and communicate actionable insights.
- Evolve existing tools and processes for greater operational efficiency and measurement accuracy.
What Youll Bring:
Must-haves
- 35 years of experience in e-commerce email marketing or lifecycle marketing
- Proven track record driving measurable performance through testing and personalization
- Proficiency in ESP platforms (Iterable Braze Klaviyo or equivalent)
- Proficiency in visual design platforms (Figma Canva PhotoShop or equivalent)
- Strong understanding of CDP platforms (Segment 1p data modeling)
- Excellent copywriting and editing skills with the ability to craft clear compelling and conversion-focused messaging across channels
- Strong analytical and reporting skills with understanding of revenue forecasting
- Ability to operate independently with minimal oversight
Nice-to-haves
- Experience aligning with Finance or Revenue Operations teams on forecasting
- SQL or BI tool proficiency for deeper performance insights
- Proficiency in crating and troubleshooting custom email templates using HTML and CSS
- Experience using AI tools to generate copy images proposals and streamline processes
- Experience leading strategic testing frameworks in high-volume Push / SMS programs
Hey we know not everybody checks all the boxes so if youre interested please apply because you could be just what were looking for!
What Well Bring to Full-time Team Members:
- Meaningful compensation and equity
- Premium medical benefits (fully paid base plan and very reasonable premium for the buy-up option)
- 4% employer 401k match
- Unlimited PTO policy
- Remote weeks around major holidays extra holiday on weekends like MDW and LDW
- High quality catered lunch by local chefs 4 days / week
- Gym subsidy
- Paid cell phone plan
- Student loan repayment program
- Relocation assistance
- Generous team member discounts
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation sex (including pregnancy) marital status political affiliation age veteran status disability status or other non-merit factor. Please contact us at to request accommodation.
Required Experience:
Manager
Key Skills
- Promotional Events
- Image Campaigns
- Promotional Campaigns
- Communications
- News Image
- Adobe Creative Suite
- Youtube
- Promotional Materials
- Final Cut Pro
- Digital Media
- Promotional Spots
- Video production
- Station Image
