About Us:
We believe everyone deserves a chance to improve their financial future. Were dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability.
The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City Philadelphia our one-of-a-kind space promotes a collaborative work environment unites our team and feels like a home away from home. As a certified B Corp Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more.
Some things were excited about:
- $500 million in spending power used by our members
- Increasing members credit by 32 points (on average) within the first 3 months
- Backed by First Round Capital and JP Morgan
Products weve built to make an impact:
- Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.
- Perpay: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.
- Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.
About the Role:
The mission of the Customer Experience Team is to ensure a contextually engaging user experience and drive increased conversion rates cross-product adoption and maximize lifetime value across the full lifecycle of our products. The Promotional Email Associate Manager will play a key role in achieving this mission through evolving and leveling up our always-on demand generation strategy for the Perpay Marketplace in turn unlocking substantially higher demand and revenue across our quickly growing user base.
This is an exciting opportunity as you will be able to lead the next evolution of our demand generation initiatives and have a measurable impact on growing Perpays revenue and customer base. You will work cross-functionally with Merchandising Finance Product Design and Data / Analytics teams to bring tactics like content personalization audience refinement channel / send time optimization and continuous experimentation to life leading to increased promotional communications engagement and demand.
Responsibilities:
- Own the strategy and execution of Perpays email SMS and Push demand generation program.
- Design and implement A/B and multivariate tests to improve engagement and conversion.
- Collaborate directly with Finance on demand forecasting and calendar alignment.
- Collaborate with Merchandising on developing year-round use cases aligned to key ecommerce purchasing events and align on promotional calendar.
- Partner cross-functionally with Product Engineering and CX to enhance personalization and automation.
- Define success metrics analyze performance and communicate actionable insights.
- Evolve existing tools and processes for greater operational efficiency and measurement accuracy.
What Youll Bring:
Must-haves
- 35 years of experience in e-commerce email marketing or lifecycle marketing
- Proven track record driving measurable performance through testing and personalization
- Proficiency in ESP platforms (Iterable Braze Klaviyo or equivalent)
- Strong understanding of CDP platforms (Segment 1p data modeling)
- Strong analytical and reporting skills with understanding of revenue forecasting
- Ability to operate independently with minimal oversight
Nice-to-haves
- Experience aligning with Finance or Revenue Operations teams on forecasting
- SQL or BI tool proficiency for deeper performance insights
- Experience leading strategic testing frameworks in high-volume Push / SMS programs
Hey we know not everybody checks all the boxes so if youre interested please apply because you could be just what were looking for!
What Well Bring:
- Competitive salary company equity
- 401k with company match
- Medical / Dental / Vision insurance
- Flexible Spending Account (FSA)
- Team member discounts
- Relocation assistance
- Pre-tax commuter benefit
- Student loan repayment match
- Gym subsidy with City Fitness
- Cell phone plan
- Paid parental leave
- Unlimited PTO
Additional Perks:
- Opportunity to gain experience at one of the fastest-growing financial startups in the country
- Work on both e-commerce & fintech customer-facing products
- Collaborate cross-functionally with product design marketing operations data teams and more
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation sex (including pregnancy) marital status political affiliation age veteran status disability status or other non-merit factor. Please contact us at to request accommodation.
Required Experience:
Manager
About Us:We believe everyone deserves a chance to improve their financial future. Were dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability.The Perpay team is a motivated group of creative problem solvers who love ge...
About Us:
We believe everyone deserves a chance to improve their financial future. Were dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability.
The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City Philadelphia our one-of-a-kind space promotes a collaborative work environment unites our team and feels like a home away from home. As a certified B Corp Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more.
Some things were excited about:
- $500 million in spending power used by our members
- Increasing members credit by 32 points (on average) within the first 3 months
- Backed by First Round Capital and JP Morgan
Products weve built to make an impact:
- Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.
- Perpay: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.
- Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.
About the Role:
The mission of the Customer Experience Team is to ensure a contextually engaging user experience and drive increased conversion rates cross-product adoption and maximize lifetime value across the full lifecycle of our products. The Promotional Email Associate Manager will play a key role in achieving this mission through evolving and leveling up our always-on demand generation strategy for the Perpay Marketplace in turn unlocking substantially higher demand and revenue across our quickly growing user base.
This is an exciting opportunity as you will be able to lead the next evolution of our demand generation initiatives and have a measurable impact on growing Perpays revenue and customer base. You will work cross-functionally with Merchandising Finance Product Design and Data / Analytics teams to bring tactics like content personalization audience refinement channel / send time optimization and continuous experimentation to life leading to increased promotional communications engagement and demand.
Responsibilities:
- Own the strategy and execution of Perpays email SMS and Push demand generation program.
- Design and implement A/B and multivariate tests to improve engagement and conversion.
- Collaborate directly with Finance on demand forecasting and calendar alignment.
- Collaborate with Merchandising on developing year-round use cases aligned to key ecommerce purchasing events and align on promotional calendar.
- Partner cross-functionally with Product Engineering and CX to enhance personalization and automation.
- Define success metrics analyze performance and communicate actionable insights.
- Evolve existing tools and processes for greater operational efficiency and measurement accuracy.
What Youll Bring:
Must-haves
- 35 years of experience in e-commerce email marketing or lifecycle marketing
- Proven track record driving measurable performance through testing and personalization
- Proficiency in ESP platforms (Iterable Braze Klaviyo or equivalent)
- Strong understanding of CDP platforms (Segment 1p data modeling)
- Strong analytical and reporting skills with understanding of revenue forecasting
- Ability to operate independently with minimal oversight
Nice-to-haves
- Experience aligning with Finance or Revenue Operations teams on forecasting
- SQL or BI tool proficiency for deeper performance insights
- Experience leading strategic testing frameworks in high-volume Push / SMS programs
Hey we know not everybody checks all the boxes so if youre interested please apply because you could be just what were looking for!
What Well Bring:
- Competitive salary company equity
- 401k with company match
- Medical / Dental / Vision insurance
- Flexible Spending Account (FSA)
- Team member discounts
- Relocation assistance
- Pre-tax commuter benefit
- Student loan repayment match
- Gym subsidy with City Fitness
- Cell phone plan
- Paid parental leave
- Unlimited PTO
Additional Perks:
- Opportunity to gain experience at one of the fastest-growing financial startups in the country
- Work on both e-commerce & fintech customer-facing products
- Collaborate cross-functionally with product design marketing operations data teams and more
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation sex (including pregnancy) marital status political affiliation age veteran status disability status or other non-merit factor. Please contact us at to request accommodation.
Required Experience:
Manager
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