Sr. Product Owner – Digital Solutions & Innovation

• Develops and executes integrated deployment plans that address stakeholder engagement process readiness and communication strategies. Proactively identifies and resolves disconnects across teams to minimize disruption and maximize adoption.

• Supports one to two Agile Scrum teams on initiatives of medium to large complexity and leads additional technology initiatives beyond the core product model to address evolving business needs

• Owns defines and prioritizes the team backlog establishes story acceptance criteria drives content via prioritized user stories obtains customer validation and accept stories ensuring that the solution effectively addresses overall program priorities.

• A thought leader in Scrum ceremonies (such as daily standups sprint review meetings retrospective meetings cross-team coordination and etc.) alongside the Scrum Master ensuring that Scrum Teams adhere to the Scrum values of courage focus commitment respect and openness in delivering high quality solutions. Fosters an environment of continuous improvement / learning.

• Leading by example facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements providing information to the team so they can establish technical feasibility and scope estimates analyzing ways to split backlog items into smaller chunks of incremental value helping to inform the enablersrequired to support new features and capabilities and establishing their capacity allocation.

• Builds customer and user insights into all stages of the Scrum planning and execution process ensuring the continuous validation of stories with Customers and business users.

• Proactively analyzes metrics and recommends changes to the product based on data from feedback loops

• Inspire and motivate a team where the members constructively challenge each other have a sense of ownership and advocate for the right long-term decision making. Builds a trusting and safe environment within the team customers and other stakeholders.

• May collaborate with Product Managers and other Senior Product Owners and other Product Owners to ensure Stories align to value goals and objectives of overall program priorities.

May perform additional duties as assigned.

Typically Director or above

Skills Knowledge & Abilities

• Strong executor proven across complex initiatives

• Champion for the adoption of new Agile technologies and methodologies

• Ability to build and maintain collaborative relationships with stakeholders

• Highly collaborative with good conflict resolutions skills

• Proven ability to enact change quickly

• Willingness to develop Agile team members by inspiring encouraging and providing constructive feedback

• Solid leadership skill

• Proven ability to work directly with Product Management business stakeholders and technical/product teams

• Domain knowledge of solutions being developed

Education & Experience

• Bachelors degree or equivalent work experience

• Typically a minimum of five years as a Product Owner or equivalent role

• Experience with insurance or finance based products

• Successful track record with Agile methodologies

• Applicable certifications preferred (e.g. SAFe PO/PM CSPO or PSPO)

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