| Job Title | Senior ServiceNow Engineer |
| Job Description: Senior ServiceNow Engineer with proven expertise in QA automation and hands-on development. This role is responsible for driving end-to-end testing automation frameworks and upgrade strategies while also contributing to configuration scripting and integrations across the ServiceNow platform (ITSM ITOM CMDB Discovery Event Management Service Portal and enterprise integrations). The ideal candidate will bring a balanced background in QA automation and development with strong skills in ATF Selenium API testing and JavaScript bridging quality assurance and engineering delivery to ensure high-performing scalable ServiceNow solutions. Quality Engineering & Assurance - Analyze requirements and ServiceNow specifications to design scalable test cases data and scenarios.
- Plan execute and document manual and automated testing across ServiceNow modules workflows and integrations.
- Lead functional regression integration upgrade and API testing for ITSM Service Catalog CSDM and ITOM.
- Build and maintain automation frameworks using ATF Selenium and related tools.
- Own defect lifecycle: log track resolve and conduct root cause analysis with preventive measures.
- Define and execute upgrade/patch test strategies ensuring high coverage and minimal disruption.
- Promote QA standards automation adoption and continuous improvement practices.
Hands-on ServiceNow Development - Configure and customize applications workflows and integrations using JavaScript Glide APIs Flow Designer Client Scripts Business Rules and UI Policies.
- Manage update sets migration and development lifecycle activities.
- Collaborate with architects/developers to ensure testability in designs.
- Develop and support integrations using REST SOAP and Integration Hub.
- Contribute to CI/CD pipeline automation for faster reliable deployments.
Collaboration & Leadership - Mentor junior engineers in QA automation and ServiceNow configuration best practices.
- Work with analysts product owners and developers to align on requirements and deliverables.
- Collaborating across multiple time zones with global teams.
- Actively participate in Agile ceremonies (refinement planning daily stand-ups retrospectives).
- Champion a quality-first mindset across engineering and business stakeholders.
Qualifications - 8 years in software testing/development with 4 years on ServiceNow platform.
- Expertise in one of the tools - ATF Selenium Postman SOAP UI.
- Hands-on proficiency in ServiceNow development and scripting (JavaScript Glide APIs Flow Designer Catalog Scripts Integration Hub).
- Experience across ServiceNow modules: ITSM ITOM CMDB Service Catalog CSDM Discovery Event Management.
- Strong knowledge of upgrade lifecycle patch testing and defect management.
- Familiarity with Agile/Scrum CI/CD pipelines and DevOps automation.
- Skilled in test management/defect tracking tools (e.g. JIRA HP ALM).
- Bachelors or Masters in Computer Science IT or related field.
- Preferred certifications: ServiceNow CSA CAD CIS (ITSM Discovery Event Mgmt.) ITIL v3/v4.
Talents Needed for Success - 8 years of proven experience in manual and automation testing with deep knowledge of ServiceNow modules (Some of these includes ITSM Service Catalog CSDM ITOM).
- Strong expertise in ServiceNow Automated Test Framework (ATF) and external automation tools such as Selenium Rest Assured Postman SOAP UI.
- Hands-on experience with API testing for ServiceNow integrations.
- Proficiency in ServiceNow scripting (JavaScript Glide APIs) to develop/modify Client Scripts Business Rules UI Policies Catalog Scripts and Flow Designer logic.
- Experience with update set migration ServiceNow development lifecycle and deployment processes.
- Skilled in test management and defect tracking tools (JIRA HP ALM or equivalent).
- Hands-on experience with ServiceNow upgrades patch testing and defect management.
- Strong analytical and problem-solving skills; able to anticipate risks enforce QA standards and recommend improvements.
- Ability to work independently and take ownership of deliverables while collaborating effectively in a fast-paced Agile environment.
- Proven ability to work in offshore onshore delivery models collaborating across multiple time zones with global teams.
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Job Title Senior ServiceNow Engineer Job Description: Senior ServiceNow Engineer with proven expertise in QA automation and hands-on development. This role is responsible for driving end-to-end testing automation frameworks and upgrade strategies while also contributing to configuration s...
| Job Title | Senior ServiceNow Engineer |
| Job Description: Senior ServiceNow Engineer with proven expertise in QA automation and hands-on development. This role is responsible for driving end-to-end testing automation frameworks and upgrade strategies while also contributing to configuration scripting and integrations across the ServiceNow platform (ITSM ITOM CMDB Discovery Event Management Service Portal and enterprise integrations). The ideal candidate will bring a balanced background in QA automation and development with strong skills in ATF Selenium API testing and JavaScript bridging quality assurance and engineering delivery to ensure high-performing scalable ServiceNow solutions. Quality Engineering & Assurance - Analyze requirements and ServiceNow specifications to design scalable test cases data and scenarios.
- Plan execute and document manual and automated testing across ServiceNow modules workflows and integrations.
- Lead functional regression integration upgrade and API testing for ITSM Service Catalog CSDM and ITOM.
- Build and maintain automation frameworks using ATF Selenium and related tools.
- Own defect lifecycle: log track resolve and conduct root cause analysis with preventive measures.
- Define and execute upgrade/patch test strategies ensuring high coverage and minimal disruption.
- Promote QA standards automation adoption and continuous improvement practices.
Hands-on ServiceNow Development - Configure and customize applications workflows and integrations using JavaScript Glide APIs Flow Designer Client Scripts Business Rules and UI Policies.
- Manage update sets migration and development lifecycle activities.
- Collaborate with architects/developers to ensure testability in designs.
- Develop and support integrations using REST SOAP and Integration Hub.
- Contribute to CI/CD pipeline automation for faster reliable deployments.
Collaboration & Leadership - Mentor junior engineers in QA automation and ServiceNow configuration best practices.
- Work with analysts product owners and developers to align on requirements and deliverables.
- Collaborating across multiple time zones with global teams.
- Actively participate in Agile ceremonies (refinement planning daily stand-ups retrospectives).
- Champion a quality-first mindset across engineering and business stakeholders.
Qualifications - 8 years in software testing/development with 4 years on ServiceNow platform.
- Expertise in one of the tools - ATF Selenium Postman SOAP UI.
- Hands-on proficiency in ServiceNow development and scripting (JavaScript Glide APIs Flow Designer Catalog Scripts Integration Hub).
- Experience across ServiceNow modules: ITSM ITOM CMDB Service Catalog CSDM Discovery Event Management.
- Strong knowledge of upgrade lifecycle patch testing and defect management.
- Familiarity with Agile/Scrum CI/CD pipelines and DevOps automation.
- Skilled in test management/defect tracking tools (e.g. JIRA HP ALM).
- Bachelors or Masters in Computer Science IT or related field.
- Preferred certifications: ServiceNow CSA CAD CIS (ITSM Discovery Event Mgmt.) ITIL v3/v4.
Talents Needed for Success - 8 years of proven experience in manual and automation testing with deep knowledge of ServiceNow modules (Some of these includes ITSM Service Catalog CSDM ITOM).
- Strong expertise in ServiceNow Automated Test Framework (ATF) and external automation tools such as Selenium Rest Assured Postman SOAP UI.
- Hands-on experience with API testing for ServiceNow integrations.
- Proficiency in ServiceNow scripting (JavaScript Glide APIs) to develop/modify Client Scripts Business Rules UI Policies Catalog Scripts and Flow Designer logic.
- Experience with update set migration ServiceNow development lifecycle and deployment processes.
- Skilled in test management and defect tracking tools (JIRA HP ALM or equivalent).
- Hands-on experience with ServiceNow upgrades patch testing and defect management.
- Strong analytical and problem-solving skills; able to anticipate risks enforce QA standards and recommend improvements.
- Ability to work independently and take ownership of deliverables while collaborating effectively in a fast-paced Agile environment.
- Proven ability to work in offshore onshore delivery models collaborating across multiple time zones with global teams.
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
