Engineering Manager - Software Service Delivery
About Launch Ventures
Launch Ventures is a fast-growing award-winning technology partner that co-creates software products with industry leaders from early-stage startups to Fortune 500 enterprises. Our products have reached global scale powered multiple industry transformations and even attracted investment from innovators like Google.
We work across web mobile IoT blockchain cloud and AI/ML technologies delivering solutions across diverse domains including financial services media e-commerce and more. We care deeply about the craft of building exceptional softwaretaking products from concept to scale with maturity engineering excellence and a strong sense of responsibility.
At Launch Ventures we champion a culture of collaboration continuous learning and bold experimentation. Our diverse teams share a unified purpose: to build resilient future-ready platforms that create real and lasting impact for our customers.
We dont just write code. We Launch Ventures.
Role Overview
Launch Ventures is seeking a talented Engineering Manager Software Service Delivery to join our team and steer end-to-end software delivery across multiple clients and projects.
As the Engineering Manager you will lead the delivery of missioncritical software services across a portfolio of applications and clients. You will own the full delivery lifecycle from architecture and development through operations support and continuous improvement ensuring performance security and business value. The role offers the chance to shape technology strategy mentor highperforming engineers and influence crossfunctional product direction.
What youll achieve
Drive consistent highquality delivery across a geographically distributed team.
Elevate engineering practices operational excellence and automation at scale.
Build strong trustbased relationships with clients and internal stakeholders.
Key Responsibilities
Lead delivery teams responsible for software services across multiple applications overseeing delivery management operations support and maintenance of critical systems.
Orchestrate horizontal service lines (Infrastructure DevOps Integration Experience Data ERP) to ensure seamless endtoend delivery.
Provide strategic technical leadership in engineering architecture automation AI/ML integration and emerging technology adoption.
Mentor technical leads architects fullstack engineers and DevOps squads fostering career growth and highperformance culture.
Champion best engineering practicesCI/CD test automation code quality and securitywhile driving continuous improvement initiatives.
Design and develop scalable secure solutions overseeing infrastructure on AWS GCP or Azure as well as serverless API and microservice architectures.
Own delivery metrics dashboards SLAs and reporting translating data into actionable insights for stakeholders.
Build and nurture strong customer relationships collaborating with the Client Partner to align technology delivery with product and business objectives.
Manage customer expectations supporting their product and technology initiatives and ensuring clear transparent communication.
Lead process transformation to improve operational efficiency and reduce timetovalue.
Collaborate crossfunctionally with product analytics and business units to align solutions with market needs.
Ensure data integrity security availability and platform efficiency across all services.
Stay ahead of emerging trends especially AI/ML and integrate relevant innovations into delivery pipelines.
Translate complex technical concepts into clear nontechnical language for executive and client audiences.
Required Skills & Qualifications
10 years of engineering experience with 3 years in a leadership or management role.
Deep expertise in Infrastructure DevOps CI/CD Cloud Platforms (AWS GCP Azure) APIs microservices and serverless architectures.
Proven track record managing globally distributed highperforming engineering teams.
Strong command of Agile methodologies and delivering highquality software at scale.
Excellent leadership communication and stakeholdermanagement skills.
Ability to independently own complex engineering projects from concept through production and support.
Demonstrated experience with metrics monitoring SLAs and reporting for service delivery.
Bachelors degree in Computer Science Engineering or a related field (or equivalent practical experience).
Preferred (NicetoHave) Qualifications
Handson experience with AI/ML frameworks and integration into production systems.
Certifications such as AWS Certified Solutions Architect Google Professional Cloud Architect or Azure Solutions Architect Expert.
Background in ERP or largescale enterprise platforms.
Prior experience delivering industryregulated solutions (e.g. finance healthcare or data privacy).
Familiarity with container orchestration (Kubernetes Docker Swarm) and observability tools (Prometheus Grafana ELK).
What We Offer
Competitive salary and performancebased bonuses.
Professional development - training certifications and conferences.
Access to cuttingedge cloud and AI/ML resources to experiment and innovate.
An inclusive peoplefirst culture that values diversity equity and belonging.
Clear career progression paths toward senior leadership or specialist roles.
Application Process
Initial screening with our Talent Acquisition team (1520 minutes).
Technical interview focused on architecture delivery processes and leadership philosophy.
Leadership interview with senior engineering and client partners.
Offer & onboarding we aim to communicate decisions within two weeks of the final interview.
We welcome applicants of all backgrounds and encourage underrepresented groups to apply. Launch Ventures is an equalopportunity employer committed to building a diverse team that reflects the communities we serve.
Ready to lead transformative software delivery at scale
Apply today and shape the future of technology with Launch Ventures.
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