Billings and Collections Manager

Billings and Collections Manager

Location: Remote (LATAM preferred; U.S. / Canada work authorization optional but fully remote)
Compensation: USD $3500 $5000/month ($42000 $60000/year total cash)
Industry: SaaS / Revenue Operations / Nonprofit Technology
Schedule: Full-time aligned with North American business hours (flexible within region)

About the Role

We are seeking a Billings and Collections Manager to oversee the full billing cycle manage accounts receivable and act as the primary client-facing point of contact. You will collaborate closely with a small high-performing team and partner with Finance Sales and Client Strategy teams to improve processes reporting accuracy and overall revenue operations.

This is a client-facing highly analytical role for someone who thrives at the intersection of finance operations and customer engagement. The ideal candidate is detail-oriented persistent proactive and comfortable managing both complex data and professional client interactions.

Key Responsibilities

• Oversee full billing cycle including accurate invoicing across SaaS and usage-based pricing models.
  
• Review adjust and reconcile invoices to ensure accuracy and compliance with client agreements.
  
• Manage accounts receivable by monitoring outstanding balances and following up with clients to secure timely payments.
  
• Serve as primary point of contact for billing and collection inquiries resolving discrepancies efficiently.
  
• Partner with Finance Sales and Client Strategy teams to streamline processes and improve reporting accuracy.
  

Qualifications

Required:

• 36 years experience in billing collections finance operations or revenue operations.
  
• Strong organizational skills to manage multiple accounts and deadlines.
  
• Comfortable with financial tools and systems (e.g. Stripe Google Sheets Salesforce; SQL a plus).
  
• Excellent written and verbal communication; professional and persistent with clients.
  
• Process-driven mindset and ability to identify inefficiencies.
  
• Bachelors degree in Finance Accounting Business or equivalent experience.
  

Preferred:

• SaaS or usage-based pricing environment experience.
  
• Remote / client-facing experience managing billing and collections.

Why Join

• Impactful Work: Play a key role in scaling a mission-driven organization and supporting high-impact initiatives.
  
• Professional Growth: Shape processes and strategy in a fast-growing remote-first environment.
  
• Flexible Remote Work: Fully remote with alignment to North American business hours.

Reporting

Reports to the Chief of Staff / Finance Head.

Equal Opportunity

We value diversity and do not discriminate based on any legally protected characteristic.

Required Experience:

Manager