IT Support Apprentice

Job Title: IT Support Apprentice - Fixed Term Contract
Responsible To: IT Manager
Salary Grade: Apprentice Rate of pay
Contract: 36 hours per week 52 weeks per year holidays agreed outside of term time - Duration of Contract initially 18 months
Start Date: As soon as possible

Are you passionate about IT and eager to kickstart a rewarding career in a dynamic educational environment

Holy Family Catholic Multi Academy Trust is looking for an enthusiastic and dedicated IT Apprentice to join their ICT team at St Marys Catholic College Wallasey. This is an excellent opportunity to gain hands-on experience while contributing to the smooth operation of IT services across our schools.
Holy Family Catholic Multi Academy Trust comprises 9 schools including 2 secondary and 7 primary schools across Wirral and Cheshire. Their mission is to inspire and transform lives through their Catholic faith trust respect innovation and courage. They are committed to equipping their students with the skills and knowledge they need to succeed supported by state-of-the-art technology and resources.

As an IT Apprentice you will work closely with the ICT team to support teaching learning and administration through effective IT services. This hands-on role will provide you with training and experience in troubleshooting network maintenance and supporting classroom technology.

In this role you will work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Now Skills.

A Typical Day in the Job:

Technical Support:
Provide first-line support for equipment including desktop computers laptops tablets printers and interactive whiteboards.
Network and System Maintenance:
Monitor and maintain the schools network including servers switches and wireless systems.
Classroom Technology:
Maintain and support classroom technology such as projectors smartboards and AV equipment.
Administrative Support:
Manage inventory of ICT equipment including logging and tracking hardware and software licenses.
Training and Development:
Participate in structured training to enhance your skills and knowledge.
Full training and support will be provided by your workplace Now Skills

Salary Hours & Benefits:
Salary: 14133 per annum

Working Hours: 36 hours per week (Mon-Fri 8am-4pm)
Holiday Entitlement: 22 days plus bank holidays (holidays to be taken outside of term time)

Paid apprenticeship with career progression opportunities in a dynamic educational setting.
Supportive team environment dedicated to enhancing the schools IT infrastructure.
Access to benefits such as flu vouchers and Specsavers vouchers.
Cycle-to-work scheme after probation period.

Desired Qualities Skills and Knowledge:
Genuine passion for IT and a commitment to pursuing a long-term career in the field.
Strong problem-solving skills with a proactive approach to learning.
Excellent communication and people skills with the ability to explain technical issues to non-technical users.
Enthusiastic adaptable and able to work under pressure in a fast-paced environment.
Required to have a Grade 5/C in English and Grade 4/C in Maths

Your Training with Now Skills:

You will be enrolled onto Information Communication Technician with Azure/AWS Level 3 providing you with formal qualifications and practical skills. Youll also have access to one-to-one mentoring sessions with senior team members and on-the-job training that aligns with your career goals.

Next Steps:
To apply please complete the link below. If your application is then successful one of our recruitment consultants will be in touch to discuss your application further.

Criteria:

You must have the right to work in the UK and valid residency status to apply for this apprenticeship.

In line with Keeping Children Safe in Education Holy Family Multi Academy Trust will undertake general online searches for all shortlisted candidates this may include social media and video platforms such as Facebook Twitter Instagram TikTok and YouTube.
Online searches will only examine data that is publicly available and the aim is to identify any incidents or issues. Any areas of concern will be discussed during the interview process.

The successful applicant will be subject to relevant clearance from the Disclosure and Barring Service. All applicants will be considered on the basis of suitability for the post regardless of sex race or disability. All applicants invited to interview must evidence their right to work in the UK.

If we receive a high volume of relevant applications we may close the advert earlier than the
advertised closing date so please apply as soon as you can.

The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment and individually take responsibility for doing so.