Service Activation Transformation (Organizational Change Project Management) Staff

Job purpose

EY is a global leader in Assurance Tax Consulting Strategy and Transaction Services. We develop implement and integrate our services solutions products and people expertise to better serve our clients and build a better working world.

The People Advisory Services (PAS) is a sub service line of Tax focused on people management assisting our clients in global mobility HR/mobility transformation reward management and much more. The working world is changing faster than at any time before. Entire industries are disrupted and companies need to think strategically and embrace change or be left behind.

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network playing a vital role in EYs All In strategy. The PAS team at GDS works side-by-side with the firms partners clients various subject matter experts and technology team in developing domain-led technology enabled services and solutions that enhance value improve efficiencies and enable our people business and clients with disruptive and market leading services and products.

We are currently seeking a Transformation Analyst with experience in Project/Change and Process Management within the GDS Strategic Transformation Team. The ideal candidate will collaborate closely with Business Initiative Leaders and Engagement Leads across the organization managing various transformation projects for GDS and our wider global network clients. The role also involves establishing maintaining and strengthening stakeholder relationships.

Key Responsibilities:

• Deliver high-quality project outcomes and receive exceptional feedback from clients and global project counterparts.
• Independently create value for clients by leveraging strong project process and change management skills along with past client experiences.
• Apply consulting best practices and techniques to all work undertaken.
• Conduct rapid assessments of the clients current landscape providing insights hypotheses and solutions.
• Lead or support the seamless delivery of project/program/change outcomes.
• Develop and manage a knowledge repository for use across projects.
• Support the development of collateral tools techniques and methodologies to enhance transformation programs and the broader capability offering within the practice.

Preferred Skills and Characteristics:

• Strong presentation skills coupled with conceptual critical and consultative thinking abilities.
• High levels of integrity energy agility adaptability and work ethic.
• Proven experience in cross-functional collaboration and the capacity to work effectively both independently and as part of diverse teams in a dynamic global setting.
• Experience supporting a range of Transformations in a PMO Project or process lead role from strategic design to implementation as part of a globally distributed team.
• Experience in a change management role to support change strategy and visioning communication strategy change impact and business readiness assessment stakeholder management and engagement to drive business readiness and business adoption.
• Experience in process discovery or design process analysis process documentation and implementation process measurements process monitoring and optimization.
• Experience in application of agile hybrid standard project methodologies facilitating workshops interviews and process designs/improvements.
• Experience with set up and management of PMOs and working knowledge of project management tools and applications like MS Projects SharePoint Microsoft Planner AHA ADO etc.
• Excellent working knowledge of MS Office Applications including Word Project Excel and in particular PowerPoint
• Experience in working with data using analytics/statistical tools such as PBI Spotfire etc.
• A willingness to share and build knowledge and experience with others in a learning environment.

What We Offer:

• The chance to work with a global team of experts in a leading professional services organization.
• A challenging and rewarding role in a dynamic and international work environment.
• Opportunities for personal and professional development.
• Competitive salary and benefits package.
• A supportive and collaborative team culture.

Day in the Life:

As a Transformation Analyst you will undertake a variety of activities with guidance from business leaders fully utilizing the STT teams experience and global collaterals. Your activities will primarily focus on analysis and drafting deliverables managing project solutions supporting engagement lifecycles and contributing to business development initiatives.

• Surveys and Stakeholder Interviews: Draft questionnaires develop and maintain trackers consolidate findings and distil them into actionable recommendations (presented in PPT Word Excel etc.).
• Client Presentations and Workshops: Assist in setting up workshops develop materials and presentations document notes and track actions for risk/issue resolution.
• Data Review and Synthesis: Critically analyse data from various sources formulate concise recommendations and distil findings into clear actionable steps presented through accessible reports and presentations.
• Process Discovery and Documentation: Draft process maps using tools like Visio and create process maps and documentation
• Project Management: Create and maintain project plans develop status reports coordinate with clients and internal stakeholders manage workflow liaise with foreign offices and oversee budget trackers.
• Change/Solution Activation and Support: Develop change impact and business readiness assessments change strategies and plans and communication collateral.