The Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and security camera systems.
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and security camera systems. This includes observing suspicious behavior identifying potential threats or violations of gaming regulations and ensuring the integrity of casino operations. The Agent works closely with other departments to support investigations and maintain a secure and compliant environment for guests and staff.
HOW YOU WILL CREATE THE EXTRAORDINARY
Endorses the business objectives ethics and values of Caesars Entertainment Inc.
Operates a closed-circuit television (CCTV) system to monitor casino activities and prepares reports and logs.
Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
Makes recommendations and enforces state and federal regulations.
Adheres to all department company and state regulations policies and procedures.
Performs additional duties as assigned.
Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills.
Maintains an upbeat positive attitude friendly and helpful demeanor positive energy and enthusiasm from one interaction to the next.
Utilizes smiles frequent eye contact and a friendly tone of voice to project warmth and friendliness.
Creates an atmosphere of luck and celebrates customer wins.
Is ready to serve and well-informed of daily facility hours of operation promotional programs and other relevant guest information.
Builds relationships by greeting guests with a warm friendly verbal greeting.
Anticipates guest needs and provides fast flawless service.
Executes all service programs to prioritize service for the very best guests.
Checks for satisfaction and properly uses the Service Recovery process to resolve problems.
Promotes Caesars Rewards programs and encourages registration and membership.
Provides a warm farewell and thanks guests for visiting.
Promotes Caesars Entertainment and always projects the company in a positive light to guests.
Acts as a role model to other employees and presents oneself as a credit to Caesars encouraging others to do the same.
Adheres to all regulatory company and department policies and procedures.
WHAT YOU WILL NEED
Must be 21 years of age or older
Must have valid identification
Neat professional appearance with good personal hygiene.
Proficient in English verbal and written
Must be able to obtain and possess a Nevada Gaming Card
Flexible to work various shifts weekends and holidays
High School Diploma or Equivalent
ADDITIONAL REQUIREMENTS
Ability to interface effectively with public and co-workers.
Preferred Knowledge of all Casino/Hotel operations.
Operates in a very fast-paced environment requiring quick decision-making.
Must be able to process large amounts of information and take appropriate corrective actions.
Requires full dexterity and mobility throughout all shifts.
Involves regular use of office equipment and computers.
Includes ongoing games protection training.
Provides training assistance to new employees.
Involves interaction with law enforcement and courtroom personnel.
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
Required Experience:
Unclear Seniority
DescriptionORACLE SHORT DESCRIPTIONThe Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and security camera systems.WE ARE CAESARSAt Caesars Entertainment our Mission Vision ...
Description
ORACLE SHORT DESCRIPTION
The Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and security camera systems.
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and security camera systems. This includes observing suspicious behavior identifying potential threats or violations of gaming regulations and ensuring the integrity of casino operations. The Agent works closely with other departments to support investigations and maintain a secure and compliant environment for guests and staff.
HOW YOU WILL CREATE THE EXTRAORDINARY
Endorses the business objectives ethics and values of Caesars Entertainment Inc.
Operates a closed-circuit television (CCTV) system to monitor casino activities and prepares reports and logs.
Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
Makes recommendations and enforces state and federal regulations.
Adheres to all department company and state regulations policies and procedures.
Performs additional duties as assigned.
Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills.
Maintains an upbeat positive attitude friendly and helpful demeanor positive energy and enthusiasm from one interaction to the next.
Utilizes smiles frequent eye contact and a friendly tone of voice to project warmth and friendliness.
Creates an atmosphere of luck and celebrates customer wins.
Is ready to serve and well-informed of daily facility hours of operation promotional programs and other relevant guest information.
Builds relationships by greeting guests with a warm friendly verbal greeting.
Anticipates guest needs and provides fast flawless service.
Executes all service programs to prioritize service for the very best guests.
Checks for satisfaction and properly uses the Service Recovery process to resolve problems.
Promotes Caesars Rewards programs and encourages registration and membership.
Provides a warm farewell and thanks guests for visiting.
Promotes Caesars Entertainment and always projects the company in a positive light to guests.
Acts as a role model to other employees and presents oneself as a credit to Caesars encouraging others to do the same.
Adheres to all regulatory company and department policies and procedures.
WHAT YOU WILL NEED
Must be 21 years of age or older
Must have valid identification
Neat professional appearance with good personal hygiene.
Proficient in English verbal and written
Must be able to obtain and possess a Nevada Gaming Card
Flexible to work various shifts weekends and holidays
High School Diploma or Equivalent
ADDITIONAL REQUIREMENTS
Ability to interface effectively with public and co-workers.
Preferred Knowledge of all Casino/Hotel operations.
Operates in a very fast-paced environment requiring quick decision-making.
Must be able to process large amounts of information and take appropriate corrective actions.
Requires full dexterity and mobility throughout all shifts.
Involves regular use of office equipment and computers.
Includes ongoing games protection training.
Provides training assistance to new employees.
Involves interaction with law enforcement and courtroom personnel.
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
The Cromwell is the Strip’s first and only, stand-alone boutique hotel and casino. The Cromwell features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai’s, The Cromwell redefined e the
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
