Technical Support Engineer
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Provide comprehensive technical support and troubleshooting for various technical issues.
- Maintain and manage Windows environments and virtual machine platforms.
- Collaborate with hospital staff to ensure uninterrupted technical operations especially in critical settings like the ICU.
- Create and maintain documentation for troubleshooting procedures and system configurations.
- Communicate effectively with internal teams and external stakeholders via email and other channels.
- Monitor system performance and implement continuous improvements.
- Handle emergency technical support requests during highpressure situations.
- Manage travel assignments outside Amman to support branch offices or external client locations as required.
- Ensure adherence to IT policies and compliance standards within the hospital environment.
- Be available to work outside normal working hours to address critical issues as they arise
Requirements
A leading Healthcare Solutions provider in Jordan Amman looking to hire
Technical Support Engineer
Key Qualifications:
- Education:
- . in Biomedical Systems or Biomedical Informatics (preferred).
- Experience:
- 12 years of handson technical support experience ideally within a hospital or clinical setting.
- Proven ability to troubleshoot technical issues in a highpressure environment such as hospitals or ICUs.
- Technical Skills:
- Strong proficiency with Microsoft Office (Word Excel Outlook etc..
- Experience working with virtual machines.
- Familiarity with Microsoft certifications for operating systems (e.g. MSCE or any server admin certificates) is a plus.
- CCNA certification is preferable.
- Soft Skills:
- Excellent communication and email writing skills.
- Ability to effectively manage and resolve technical challenges under pressure.
- Excellent English language speaking and writing skills.
- Additional Requirements:
- Valid driver s license.
- Willingness and ability to travel outside Amman.
Key Skills
- Database
- Jira
- Linux
- Bank
- Java
About Company
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“DOROOB” greet you and wishing you all success and progress, we would like to inform you that we have began to provide HR and Recruiting services as one of most professional recruitment company in Jordanian market through our specialized team which has a vast experience in this area , ... View more
