Technical Support Engineer
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موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تاريخ النشر:
نُشرت قبل 8 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Responsibilities:
- Provide comprehensive technical support and troubleshooting for various technical issues.
- Maintain and manage Windows environments and virtual machine platforms.
- Collaborate with hospital staff to ensure uninterrupted technical operations especially in critical settings like the ICU.
- Create and maintain documentation for troubleshooting procedures and system configurations.
- Communicate effectively with internal teams and external stakeholders via email and other channels.
- Monitor system performance and implement continuous improvements.
- Handle emergency technical support requests during highpressure situations.
- Manage travel assignments outside Amman to support branch offices or external client locations as required.
- Ensure adherence to IT policies and compliance standards within the hospital environment.
- Be available to work outside normal working hours to address critical issues as they arise
Requirements
A leading Healthcare Solutions provider in Jordan Amman looking to hire
Technical Support Engineer
Key Qualifications:
- Education:
- . in Biomedical Systems or Biomedical Informatics (preferred).
- Experience:
- 12 years of handson technical support experience ideally within a hospital or clinical setting.
- Proven ability to troubleshoot technical issues in a highpressure environment such as hospitals or ICUs.
- Technical Skills:
- Strong proficiency with Microsoft Office (Word Excel Outlook etc..
- Experience working with virtual machines.
- Familiarity with Microsoft certifications for operating systems (e.g. MSCE or any server admin certificates) is a plus.
- CCNA certification is preferable.
- Soft Skills:
- Excellent communication and email writing skills.
- Ability to effectively manage and resolve technical challenges under pressure.
- Excellent English language speaking and writing skills.
- Additional Requirements:
- Valid driver s license.
- Willingness and ability to travel outside Amman.
المهارات المطلوبة
- قاعدة البيانات
- Jira
- Linux
- مصرف
- Java
عن الشركة
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