Creative Operations Assistant, Enrollment Marketing

ESSENTIAL JOB DUTIES

Project and Administrative Support

• Track creative project timelines deliverables and approvals.
• Prepare project briefs collect necessary assets and organize materials for designers and multimedia staff.
• Manage calendars coordinate meetings and support communication across Enrollment Marketing.
• Assist in maintaining brand and accessibility documentation.

Creative Operations and Asset Management

• Organize and maintain digital asset libraries including photos video files and design resources.
• Support basic formatting or resizing of existing graphics (no original design required).
• Assist with proofreading version tracking and quality checks on creative materials.

Photo and Video Coordination

• Manage scheduling and logistics for photo and video shoots.
• Support on-site needs such as release forms location preparation and shot lists.
• Assist with vendor communication and ensure assets are delivered and cataloged appropriately.

Social Media and Digital Support

• Prepare files and metadata for social media posting in collaboration with the content team.
• Help ensure digital content follows platform specifications and brand guidelines.

Vendor and Production Support

• Coordinate with printers promotional vendors and freelancers for estimates timelines and delivery.
• Track invoices budgets shipments and production schedules.
• Support ordering and inventory management for promotional items and event materials.

Collaboration

• Work alongside Enrollment Marketing Admissions Student Financial Services and Central Marketing and Communications to support integrated campaign execution.
• Participate in creative meetings to provide logistical input and ensure smooth project handoffs.

QUALIFICATIONS Qualifications are deemed required or preferred and represent what is needed to effectively perform job.

• Associates degree or equivalent experience required.
• At least two years of experience in administrative support marketing support or related office roles required.

KNOWLEDGE SKILLS AND ABILITIES May be representative but not all-inclusive of those knowledge skills and abilities commonly associated with the job.

• Strong organizational and communication skills.
• Ability to manage multiple projects and maintain accuracy.
• Comfort working with digital tools and learning new software.

• Familiarity with Adobe Creative Cloud or interest in developing basic proficiency.
• Experience in higher education or a creative environment.
• Interest in visual storytelling digital media or marketing operations.
• Experience coordinating events vendors or complex schedules.

• Strong creative and aesthetic judgment with the ability to translate strategy into design.
• Ability to produce high-quality creative work on tight timelines.
• Excellent collaboration and communication skills with cross-functional teams.
• Knowledge of production processes for both print and digital deliverables.
• Ability to manage budgets vendors and multiple concurrent projects.
• Familiarity with social media trends and digital storytelling best practices.
• Commitment to inclusive authentic representation in visual and narrative content.

PHYSICAL ABILITIES Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is generally sedentary in nature with movement throughout the area required from time to time.
• Ability to have continuous oral and written communication with colleagues and supervisors is essential.
• Repetitive movements occasional lifting of up to 10 pounds reaching lifting stooping and the ability to read a computer screen detect color-coding and read fine print will be expected.

WORK ENVIRONMENT Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Usual Office Conditions

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

In addition to a competitive salary Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20 hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses dental plans generous time-off programs and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.