Enrolment Specialist

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Auckland International Campus (AIC) in partnership with Future Skills is one of the highest quality tertiary education providers in New Zealand. It is an exciting high energy organisation delivering a range of programs that enhance student employability by focusing on the highest academic standards and building close relationships with industry.

We are on the search for a full-time permanent Enrolment Specialist.

About this role

We are looking for an Enrolment Specialist who will be supporting international learners through their enrolment and transition journey through to AIC. This role sits within the Finance and Registry team and is responsible for managing the full admissions and enrolment process for new returning students from application assessment through to enrolment re-enrolment and final completion.

You will work closely with international students education agents and academic teams to ensure a seamless high-quality experience. With strong attention to detail and a service mindset you will provide accurate advice maintain student records support visa and insurance requirements and ensure all admissions decisions aligns with relevant regulations and The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.

The role is ideal for someone who enjoys working in a fast-paced environment has strong data accuracy skills and is committed to delivering outstanding student service.

Your responsibilities will include the following:

Process student applications within agreed service timelines
Verify academic and identity documentation and ensure compliance with NZQA Immigration New Zealand and The Code
Maintain accurate student records in student management systems (e.g. SMS Selma) including enrolments re-enrolments withdrawals and course allocations
Generate invoices reconcile course fees and ensure financial records are accurate and up-to-date
Release and communicate English placement results learner outcomes and completion documents
Prepare graduation award lists and support reporting requirements
Maintain data for reporting and planning activities and contribute to continuous process improvement

Skills and Experience

To be successful in this role we are looking for someone with the below skills and / or experience:

Experience in a student admissions enrolments or tertiary administration role (private training or vocational education experience highly regarded)
Demonstrated understanding of NZQA Immigration new Zealand requirements and The Education (Pastoral Care for Tertiary and International Learners) Code of Practice 2021 or ability to learn these quickly
Excellent attention to detail especially with data accuracy record management and document verification
Strong customer service skills with the ability to support students from diverse cultural backgrounds
Effective written and verbal communication skills including the ability to explain processes clearly
Experience working with student management systems (SMS Selma) and confidence using MS Office
Ability to manage competing deadlines and prioritise in a busy regulated environment
A proactive solutions-focused approach and the confidence to escalate issues when required

Whats in it for you

An opportunity to join a dynamic and progressive education organization
Professional development opportunities
Staff social club events and team building activities
Flexible work practices where possible

How to Apply

If you are interested in this role please apply with your CV and Cover Letter. Please note that there will be some pre-requisite questions that you will also need to complete. Applicants must also have the eligibility to work in New Zealand to be considered for this role.

This is an exciting opportunity to take the next step in your career. For further information on OPAIC you can obtain this by visiting our website on or email our People & Development team on

Required Experience:

Manager