Supporter Engagement Coordinator
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
About the role
Christians Against Poverty (CAP) is looking for a motivated Supporter Engagement Coordinator to join our dynamic Fundraising & Communications team during an exciting season of growth and transformation.
This is a part-time parental leave cover for approximately 9 months working 26 hours a week. The role is primarily administrative and phone-based where youll use your exceptional communication skills to engage with supporters and donors encouraging them to give generously to CAP. Your goal will be to inspire and support donors on their journey with CAP ensuring they have an outstanding experience.
Reporting to the Fundraising Manager youll play a key role in growing CAPs supporter base maintaining strong relationships communicating CAPs impact and ensuring every interaction reflects our heart for people and leading initiatives that convert supporter interest into financial commitment.
If you thrive in a hands-on fast-paced collaborative and purpose-driven environment and love bringing people together for a cause this could be the perfect opportunity for you.
Key areas of responsibility include:
- Support the delivery of a high-quality supporter engagement experience that makes supporters feel valued and connected to CAPs Vision
- Plan and execute targeted acquisition reactivation and conversion calling campaigns to increase one-off and regular giving income
- Accurately process donations generate reports and complete essential fundraising administration tasks
- Collaborate with internal teams to lead out on a variety of fundraising initiatives
- Maintain accurate records and reporting to ensure transparency and effectiveness in fundraising efforts
About you
Youre confident in your ability to communicate effectively with supporters inspiring them to give generously to CAP and helping create the greatest possible impact for whānau experiencing financial hardship across Aotearoa.
You are adaptable and lead yourself well through seasons of change. You dont opt to take a path of least resistance. Instead you leverage your skills and expertise to do what is right for the Kaupapa and the people youre serving.
You are proactive growth-minded and committed to continuous improvement both in yourself and in the fundraising initiatives you lead. You are ready to undertake a journey not only committed to your own professional and personal transformation but you are deeply invested in enabling transformation in others.
Youll also bring relevant experience for the role:
- A strong personal alignment with the foundational Christian philosophy organisational identity culture and values of CAP
- Excellent phone communication skills and confidence in engaging donors through calls
- Comfortable using data insights to guide decision-making and campaign strategy
- Strong interpersonal and relationship-building skills
- Strong administration and organisational skills
- Able to prioritise workload efficiently and manage time effectively
- Proficient in using a variety of systems and tools with strong technical aptitude and the ability to learn quickly and navigate new platforms effectively
Please refer to the Job Descriptionfor a detailed outline of the role as well as the skills abilities and attributes we are looking for.
About CAP
Christians Against Poverty (CAP) is a professional and client-centric service provider. We are a not-for-profit organisation with a vision ofEnding money chaos in Aotearoa.
CAP provides free practical help and hope to people living in unmanageable debt and hardship. Partnering with over 103 local churches across Aotearoa CAP releases New Zealanders into lives of fullness and freedom.
Each day we are guided by our three values:mutual thriving; giving our best to people we serve; with Jesus.
Read stories of lives changed at of the benefits of working at CAP
- Youll be joining an organisation with recognised expertise in the sector committed to constant learning and development so we can consistently give our best to people we serve
- Thrive in a flexible environment that puts priority on connection growth and ownership of your hauora/wellbeing
- Cultivate and enrich your faith at the same time as your career in a workplace committed to karakia/prayer discernment and a with Jesus approach
- Work in a Te Tiriti-honouring organisation drawing on the spirit of mutual flourishing inherent in Te Tiriti of Waitangi
- Tangible benefits include EAP & flexible working options
- Best of all you will be a part of New Zealanders being released from money chaos and taking steps towards Jesus
Application Information
Please note that you will be required to disclose any convictions or pending charges in your application and a Ministry of Justice vetting check with acceptable results will be a condition of appointment to this role. Please seeCAPs Police Check Policyfor more details.
There is no closing date for applying for this role however the vacancy will close as soon as a suitable candidate is found. Get your application in now!
Required Experience:
IC
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Working in partnership with local churches, Christians Against Poverty offers free poverty relief services throughout Aotearoa. Free help has been provided to over 26,000 New Zealanders. See their stories, get free help yourself or donate to support.
