Graduate Sales Support Executive

We are looking for a Digital Product Sales Support Executive to help grow the market share of our latest multi-award winning digital data and AI products.

Make a difference and share the rewards of our growth by helping deliver some of the UKs most important #tech4good solutions making the world a smarter safer greener and healthier place.

Youll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.

At a certified Great Place to Work youll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

About Us

The winner of two Queens Award for Innovation Informed Solutions delivers products and services for large-scale digital transformation using data and AI. Our digital data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence Healthcare Sustainable Environment and Land Asset Management Transport and Digital Democracy.

Graduate Product Sales Support Executive Position

We are seeking a Graduate Product Sales Support Executive to work with a Business Development Manager within our Products and Solutions Team.

Informed Solutions products help clients accelerate and de-risk digital business change improving customer satisfaction by creating better online experiences and transforming operational effectiveness through AI-enabled and data science-powered decision support.

Our enterprise product lines include:

InformedINSIGHT an open-standards-based data integration and analytics platform that unifies an organisations information landscape turning data science into real world decision support.

InformedDECISION a first-of-its-kind Artificial Intelligence (AI) and Natural Language Processing (NLP) platform that allows organisations to make better faster more informed decisions.

As a Graduate Product Sales Support Executive you will work with the Product Business Development Manager and Product Team playing a vital role in identifying potential clients to support our growth in strategic sectors both in the UK and internationally (predominantly Malaysia and Australia). You will also have a key role in researching market insights and competitor analysis which will help to shape our route-to-market strategy and product roadmaps ensuring our products are well-positioned and opportunity-led.

While both InformedDECISION and InformedINSIGHT are deployed on a national scale we are still in the early stages of taking them to market which means that joining at this exciting time will give you the chance to be at the heart of a rapidly expanding innovation-led area of the organisation focused on business growth. If youre the type of person who is excited by helping to shape the foundations for success have an interest in technology for good while considering a future career in business development AND want to learn and develop in a successful and collaborative team then this could be a great role for you!

You will:

Proactively research and identify potential client organisations and key contacts across public and private sectors.

Support the Business Development Manager in maintaining a healthy pipeline of opportunities.

Conduct structured market research and build a strong understanding of the market landscape capturing insights that inform product development and future roadmap priorities.

Assist in running campaigns preparing outreach materials presentations and proposals tailored to target clients.

Familiarise yourself with our products and support demonstrations and showcases.

Help maintain and update CRM system and prospect databases ensuring information is accurate and up to date.

Monitor sector developments competitor activity and client needs to help shape outreach approaches.

Support the Business Development Manager in growing and maintaining a partner network to assist in Product sales.

Contribute to wider business development campaigns including events bid coordination and marketing initiatives.

Act as an ambassador for the company promoting our products and values in all external interactions.

Compile and present market research findings opportunity insights and outreach performance to the Product Team and Business Development Manager to support decision-making.

Support international market research and outreach activities particularly in Malaysia and Australia to help assess opportunities and tailor propositions for regional needs.

Help refine product messaging and value propositions based on market insights and client engagement to ensure our offerings resonate with target sectors.

Support the development and continuous improvement of business development processes tools and materials.

Enthusiastic and proactive approach to researching market opportunities and analysing competitor activity.

Keen interest in learning about business development and client engagement with a genuine passion for digital solutions that help to make the world a smarter safer cleaner and healthier place. You will not be directly engaging with prospects initially but the role is intended to give you a good grounding to move into an enterprise business development role.

Strong communication skills both written and verbal with the ability to build rapport quickly.

Good organisational skills with the ability to manage multiple prospects research activities and initiatives simultaneously.

Experience using LinkedIn and similar tools to find relevant prospects online; familiarity with Microsoft Dynamics CRM is a plus but training provided.

A structured hands-on approach willing to learn and apply best practice sales techniques and product insight methods.

Team-oriented mindset able to work closely with colleagues and contribute to shared business development goals.

Self-motivated resilient and comfortable working in a fast-paced environment.

Strong analytical skills with the ability to synthesise research findings into clear actionable insights

Interest in how products evolve with curiosity about how market insights translate into product features positioning and roadmap decisions.

Openness to supporting market exploration in international regions such as Malaysia and Australia.

We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• InformedACADEMY We offer excellent career development opportunities through our award-winning personal and professional development programmes including support with professional certifications.
• Professional accountancy study support available
• Industry leading health and wellbeing plan We partner with several wellbeing support functions to cater to each individuals need including 24/7 GP services mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme*
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse inclusive rewarding and egalitarian.

We strive to live up to our values of Innovation Excellence and Integrity by thinking about things differently always doing our best and acting in good faith at all times.

Were a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems particularly where place location or geography are important.

Our workplace culture reflects how we go about our work the type of work that we choose to do and our commitment and contribution to the sustainable social environmental and economic development aims of the communities that we are part of.

We focus both on technical skills and equally importantly on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people our clients and our partners.