Senior Digital Product Owner - Website Enablement Team
Job No: 678163
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 5
Digital Product Owner Website Enablement Team
12-Month Fixed Term Contract
Location: Sydney Melbourne or Brisbane
About the Role Were looking for a Digital Product Owner to join our Digital Content and Website Experience team. Reporting to the Digital Experience Manager youll play a key role in delivering exceptional customer experiences across our brand websites. This is a broad and dynamic role focused on driving website platform initiatives (AEM/EDS) that align with strategic objectives enhance digital sales and service and meet regulatory requirements.
What Youll Do
Deliver optimised website experiences to make it easy for customers to research self-serve and quote for insurance needs.
Lead initiatives including SEO and content optimisation page redesigns A/B testing and regulatory projects.
Collaborate with stakeholders across Marketing Claims Risk Legal and Technology to deliver outstanding end-to-end digital experiences.
Use Adobe Analytics and Target to run A/B and personalisation tests for continuous improvement.
Report on initiative performance and provide insights to lift sales conversion rates and digital adoption.
Ensure compliance with risk and governance requirements including Change Approval Manual (CAM) processes.
About You
3 years in the digital domain (UX design conversion best practice).
3 years in customer experience management and project delivery.
Strong knowledge of digital best practices and customer conversion tactics.
Analytical and problem-solving skills with a strategic mindset.
Excellent communication influencing and stakeholder management skills.
Tertiary qualification in Business Commerce Information Systems or related discipline (mandatory).
Why Join Us Youll be part of a collaborative team that values innovation accountability and delivering amazing digital experiences. We encourage diverse perspectives and support continuous learning and growth.
What we can offer you:
Discounts and offers on a range of insurance products
A range of flexible working and leave options
Invest in your brighter future with ongoing study support and career development programs.
Give back to our communities with payroll giving donation matching and paid volunteer leave.
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time
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Senior IC
Senior Digital Product Owner - Website Enablement TeamJob No: 678163 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various Max Term Full Time Insurance Pay Band 5Digital Product Owner Website Enablement Team12-Month Fixed Term ContractLocation: Sydney M...
Senior Digital Product Owner - Website Enablement Team
Job No: 678163
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 5
Digital Product Owner Website Enablement Team
12-Month Fixed Term Contract
Location: Sydney Melbourne or Brisbane
About the Role Were looking for a Digital Product Owner to join our Digital Content and Website Experience team. Reporting to the Digital Experience Manager youll play a key role in delivering exceptional customer experiences across our brand websites. This is a broad and dynamic role focused on driving website platform initiatives (AEM/EDS) that align with strategic objectives enhance digital sales and service and meet regulatory requirements.
What Youll Do
Deliver optimised website experiences to make it easy for customers to research self-serve and quote for insurance needs.
Lead initiatives including SEO and content optimisation page redesigns A/B testing and regulatory projects.
Collaborate with stakeholders across Marketing Claims Risk Legal and Technology to deliver outstanding end-to-end digital experiences.
Use Adobe Analytics and Target to run A/B and personalisation tests for continuous improvement.
Report on initiative performance and provide insights to lift sales conversion rates and digital adoption.
Ensure compliance with risk and governance requirements including Change Approval Manual (CAM) processes.
About You
3 years in the digital domain (UX design conversion best practice).
3 years in customer experience management and project delivery.
Strong knowledge of digital best practices and customer conversion tactics.
Analytical and problem-solving skills with a strategic mindset.
Excellent communication influencing and stakeholder management skills.
Tertiary qualification in Business Commerce Information Systems or related discipline (mandatory).
Why Join Us Youll be part of a collaborative team that values innovation accountability and delivering amazing digital experiences. We encourage diverse perspectives and support continuous learning and growth.
What we can offer you:
Discounts and offers on a range of insurance products
A range of flexible working and leave options
Invest in your brighter future with ongoing study support and career development programs.
Give back to our communities with payroll giving donation matching and paid volunteer leave.
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time